Human Resources Resource
Resume:
LINDA
MCVAN
******@*****.***
Dallas, US 30157
SKILLS
• Microsoft Windows and DOS
• MS office 365
• WordPerfect
• Excel
• PowerPoint
• Moderate knowledge of internet and
software system
• ICIMS
• HRIS
• Workday
• Lawson
• ServiceNow
• 3CLogic
• Legal knowledge
• Budgets
• Professional ethics understanding
• Relationship development
• Team building
• Communications
• Conflict resolution skills
• Deductive reasoning
• Customer service
• Team management
• Project organization
• Supervision
• Problem resolution
• Process improvement
• Operational improvement
EDUCATION
Colorado Technical University
Colorado Springs • 12/2010
MBA: Human Resources Management
Grambling State University
PROFESSIONAL SUMMARY
Effective Human Resource professional with 19+ years of experience specializing in HR administration, employee relations, process improvement, payroll administration, and proven support in the industry and manufacturing sector. A strong background in overseeing HR business management function and driving the implementation of HRIS to enhance organizational effectiveness. Advanced interpersonal skills with a knack for developing rapport and building relationships.
ACCOMPLISHMENTS
• Successfully managed a budget over $516,000 for LIHEAP and FEMA
(federal funding) assisting those in need.
• Established an open channel of communication enabling employees quick and easy access to Information such as Benefits, Training and Development and opportunities for career advancement.
• Negotiated grievances and liaised with Workers Safely Insurance Board for claims processing and coordinating return to work program.
• Teacher of the year 2006 and 2009
• OWLS Certificate
• Human Resource Certificate
• Business Administration Certificate March 2010
• SHRM (Society for Human Resources Management)
• NFLA (National Football League Alumni Atlanta-Advisory Board) WORK HISTORY
WellStar Health System - Human Resource Resolution Specialist Marietta, GA • 02/2021 - Current
• Responsible for tracking documenting and reporting trends by type or query.
• Exemplary communication and interpersonal skills Providing outstanding clerical support to the HR department.
• Ability to effectively organize, prioritize multi-task and manage time to meet deadlines.
• Support onboarding help line to ensure new hires are prepared for a successful orientation.
• Prepare and update new hire reports weekly on excel worksheets.
• Ability to use good judgement and demonstrate directions in the handling of confidential and sensitive material.
• Assist with new hire training to ensure excellent work performance and provide the proper tools for success for new hires.
Grambling, LA • 07/1993
Bachelor of Science: Political Science
Pe-Law Minor: Elementary Education
Northwest Georgia Orthopaedic Surgery Center - Business Office Manager
Marietta • 01/2020 - 06/2020
• Responsible for facilitating and completing onboarding activities once an offer of employment has been extended.
• Assures legally compliant with policies and laws related to employment.
• Ensure SLA's are met and excellent new hire experience is provided to all.
• Demonstrated kind and professional interactions with peers, physicians, and patients.
• Ensure all forms/charts are complete for patients' medical records and filed in the correct order Input data into Advantix (Patient Accounting System) as necessary.
• Make payment collection calls to patients regarding their account balances, answer their questions, and set up payment plans.
• Maximized cash flow through optimal billing and collection processes.
• Utilized company's accounting systems to review reports and prepare assessments.
Walmart Inc - Human Resources Manager
10/2015 - 01/2020
• Served as a liaison between management and employees by handling questions, interpreting, and administering contacts and helping resolve work-related problems to foster a positive and productive environment for over 360 employees.
• Manage full recruitment cycle for assigned roles, candidate prospecting, reference checking, background, and drug screening processes, and hiring.
• Uphold all current Federal and State Employment Law and Safety regulations, including OSHA, FMLA, ADA,
• HIPPA, and EEO
• As well as conduct training for Supervisory staff as needed to ensure staff remains in compliance.
• Perform various range of HR functions that included but not limited to time and attendance, scheduling, meal violations, overseeing written disciplinary actions process leave of absence claims, monitor short term disability claims, minor exceptions and manage daily HR related issues.
• Responsible for processing new hire information, including the entry of confidential information into HRIS system and ATS systems and creation of the HR file.
• Responsible for facilitating and completing all onboarding activities once an offer of employment has been extended.
• Managed benefits enrollment by answering questions and aiding employees with login details.
• Process daily job duties through several web-based applications and software such as: Career Preference, Verify, Launch-Pad, Sedgwick, and Workday
• Provide current and prospective employees with information about policies, job duties, working conditions, wages opportunities for promotion and employee benefits.
• Monitors and evaluates the completion of the background check report and drug screening results, certification/licensure primary source of documentation to ensure all components are compliant with Walmart policy or escalate issues when outside of policies prior to clearing for hire.
• Represented 3403 Walmart at personnel-related hearings and investigations.
• This includes Federal hearings, and unemployment hearing.
• Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment and recommend needed changes.
• Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
• Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
• Organized and led staff orientation programs and training to promote collaboration.
• Motivated employees through special events, incentive programs and constructive feedback.
Walmart Inc - Claims Associate
08/2015 - 10/2015
• Advise others on how to process claims goods, work with vendors prepare and maintain reports.
• Count merchandise and process shipments and credits correctly
• Process claims for damaged, returned, and liquidated goods in a timely manner.
• Report Vendors issues, poor claims practices and problem with merchandise processing
• Cross trained to work in General Merchandise and receiving. Youth United for Prosperity - Youth Director
05/2010 - 06/2015
• Lead and inspire all aspects of the organization including planning, budgeting, programming, financial reporting, resource management, human resources, fundraising, social enterprise, public relations and special events.
• Maintain knowledge of legal requirements and government reporting regulations affecting Human Resource functions and ensures policies, procedures and reporting are complying.
• When needed, will complete, and confirm all pre-boarding requirements and clearance process of contractors.
• Ensure a high level of customer service to all facilities, maintain a strong open relationship with local HR team and leaders
• Responsible for facilitating and completing all onboarding activities once an offer of employment has been extended
• Monitors and evaluates the completion of the report and drug screening results, certification/licensure primary source documentation to ensure all components are compliant with Youth United Prosperity policy or escalate issues when outside of policies prior for clearing for hire
• Hiring and retention
• Compensation/payroll administration
• Personnel records maintenance.
Jimmy Pruett Golf Tournament Representative/Fundra - Event Coordinator
Atlanta, GA • 11/2012 - 11/2012
• Responsible for designing and installing sign boards on the route to the venue.
• Scheduled entertainment and oversaw public announcement systems, check in tables, et cetera at the venue.
• Coordinated with caterers and event managers to plan the menu for the event and helped set up catering counter after food was delivered.
• Ensured all mail correspondence was mailed to clients and invitees are delivered on time.
• Assisted event organizers in arranging various rooms/halls at the venue.
Lake Providence Senior High - Teacher
Lake Providence • 08/1999 - 07/2007
• Planned study program to meet individual needs, interests, and abilities. Guided the learning process towards achieving curriculum goals and objectives.
• Served as a role model to students and established close relationships.
• Developed and implemented lesson plans to fulfill established plan and strategies.
• Developed and implemented a comprehensive instructional unit on the “Creative Writing”. Helped develop, propose, and implement block scheduling, and student advisory board. Launched a writing opportunity with the NFL Alumni Board.
• Have a quality for adopting new concepts of studies as well as responsibilities.
• Successfully managed a classroom which motivated students to enjoy history by designing and implementing lesson plans that were creative and entertaining.
Humanitarian Enterprise Agency, H.E.L.P - Human Resources Generalist
Ruston • 06/1993 - 07/1999
• Support business and management term for non-profit organization.
• Responded to queries, greeted clients/business associates.
• Played the role of an office assistant and handled all administrative tasks.
• Provided guidance to managers and employees on talent management, payroll, FMLA, and benefits.
• Manages survey readiness report for compliance audits and active inspections for compliances with federal, state and other related regulatory standards.
• Facilitate monthly meetings with Director, unit leaders and transportation department to identify trends and patterns of deficiencies and opportunities.
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