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IT Specialist, Data Entry Clerk, Content Writer

Maltepe, 34840, Turkey
January 31, 2024

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I served as a System Support Specialist for over six years at NETAS-BDH, a

prominent IT Support Services company and a vital collaborator for renowned global IT firms like Hemmersbach, Atos, Unisys, and ESP in Turkey. During my tenure, I excelled in providing IT support to multinational clients through diverse IT maintenance contracts. I held certifications as a DELL Certified Engineer for Enterprise-Client systems, a Xerox Certified Engineer, and an Admin Technician specializing in OKI ATM machines.

System Support Specialist

NETAS – BDH (Bilisim Destek Hizmetleri)IT Support Services 2 0 1 7 - 2 0 2 3 I oversaw internal information systems and remotely managed connections to the CMS (content management system) for digital signage advertising. I was responsible for transferring content from the device management program on servers, establishing predetermined schedules, and ensuring seamless operations. I was proficient in creating animated visuals using Adobe After Effects and adapting still images in Photoshop for broadcast purposes, in accordance with agency demands. This was an integral part of my workflow. Information Systems Specialist

Clear Channel Turkey 2 0 1 5 - 2 0 1 6

I met the IT needs of multinational companies like Omron, Messe Frankfurt, and Travelersbox. I troubleshooted server and database software issues, resolved computer hardware and software problems per maintenance agreements, and collaborated globally on knowledge transfer and data exchange. I played a key role in establishing computer systems for new Carrefoursa stores, ensuring connectivity with central servers and SAP systems. I led IT projects for Carrefoursa, directing support teams nationwide.

IT Specialist

Netservis Computer 2 0 1 3 - 2 0 1 5

Graduated with Honors

(2018-2020) Associate Degree Information Management Ataturk University - Turkey

(2011-2013) Information & Communication Technology Cert. Fontys University of Applied Sciences ICT - Netherlands As a seasoned IT Technician and Specialist, I have an impressive 11-year track record of driving technological excellence and providing top-tier IT support. I am adept at implementing innovative solutions to enhance system efficiency, and my experience spans a wide range of IT domains. From troubleshooting hardware and software issues to spearheading complex network infrastructure projects, I have demonstrated success in delivering exceptional customer service and collaborating cross-functionally to meet organizational goals. Known for staying abreast of the latest industry trends and technologies, I am committed to leveraging my extensive skills and knowledge to contribute effectively to the success of any IT-driven initiative.

Professional Summary


IELTS (6.5) - 01.2023

British Council

ESOL Examinations



Computer Hardware & Software

Microsoft Windows & Office

Windows Server & AD

Databases SQL, Oracle PL/SQL

E mail




Istanbul Turkey 34840

Yavuz Ataoglu






Analytical & Team Player

Web design, HTML, PHP, CSS, JS




Adobe Photoshop, Premiere,

After Effects, Audition, post

production, audio, video and

image processing programs

for content management

(2004-2008) Bachelor's Degree Radio Cinema & Television Kocaeli University - Turkey


ICT Certificate obtained

Network Infrastructure

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