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Quality Assurance Customer Service

Location:
Moncton, NB, Canada
Posted:
February 01, 2024

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Resume:

Work History

Jaspreet

Dhillon

Contact

Address

Moncton, NB E1A 1X2

Phone

437-***-****

E-mail

ad296x@r.postjobfree.com

Skills

Quality Assurance

Problem Solving

Time Management

Critical Thinking

Leadership

Flexibility

Teamwork

Languages

English

Punjabi

Hindi

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Packer Associate

FGL Sports Ltd

Monitored outgoing packages for proper labels and

accurate address information.

Packed items into bags, boxes or other containers. Re-packaged damaged or incorrectly packaged

items.

Packaged fragile items with cushioning material.

Operated shrink wrap, banding and other wrapping

machines.

Assembled boxes, cartons and containers to

package items.

Secured items for storage or shipment.

Loaded and unloaded items from production line.

Inspected items for defects and damage.

Cleaned and maintained production area and

equipment.

Sealed containers and packages with tape.

Counted items to verify accuracy of orders.

Maintained neat and organized work area to

safeguard items and comply with cleanliness

standards.

Completed daily orders with expert packing of

shipments.

Complied with safety, health, and environmental

regulations as prescribed by work law and policies. 2023-11 -

2023-12

Customer Service Representative

Kwailty Restaurant

Answered customer telephone calls promptly to

avoid on-hold wait times.

Actively listened to customers, handled concerns

quickly and escalated major issues to supervisor.

Managed timely and effective replacement of

damaged or missing products.

2018-03 -

2023-10

Education

Collaborated with sales team members to stay

current on inventory levels, complete accurate

orders, and resolve item issues.

Educated customers about billing, payment

processing and support policies and procedures.

Maintained clean and orderly checkout areas by

mopping floors, emptying trash cans and wiping

down surfaces.

Followed up with customers about resolved issues to maintain high standards of customer service.

Responded proactively and positively to rapid

change.

Offered advice and assistance to customers, paying attention to special needs or wants.

Managed daily restaurants operations.

Gained experience in preparing and serving a

variety of food and beverages to customers in a

fast-paced environment.

Responded to customer requests for products,

services, and company information.

Promptly responded to inquiries and requests from

prospective customers.

Associate of Science: D-Pharmacy

Lala Lajpat Rai College of Engineering - Moga, Punjab, India



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