Nhu Vo Ngo

McAllen, TX 956-***-**** ad294v@r.postjobfree.com

EDUCATION

University of Texas Rio Grande CAP Program Edinburg, TX Bachelor of Science in Biomedical Engineering GPA: 4.0/4.0 July 2023

• Relevant Coursework: Macro-economics, Statistics, Calculus

• Certification: Microsoft Word, Microsoft Excel, QuickBooks WORK EXPERIENCE

Kim’s Kitchen McAllen, TX

Hostess/Server October 2023 – Present

• Effectively communicated with kitchen staff to accommodate special requests or modifications to menu items based on customer preferences.

• Managed multiple tables simultaneously, balancing the timing of orders to ensure a smooth flow of service and customer satisfaction.

Chick-Fil-A McAllen, TX

Front of House Team Member October 2023 – January 2024

• Managed cash transactions accurately and efficiently, handling payments, providing change, and processing orders with a high level of attention to detail.

• Maintained a clean and organized front-of-house area, including restocking supplies, sanitizing surfaces, and assisting with overall restaurant cleanliness. Elite Nails and Spa McAllen, TX

Customer Service Representative & Front Desk October 2017 – Presemt

• Assisted customers with inquiries, appointment scheduling, and check-in/check-out procedures.

• Maintained an organized inventory of 500+ spa products, including nail care items and retail products.

• Memorized 35+ spa services, prices, and promotions and relayed them to customers. Depop & Mercari McAllen, TX

Founder and Creative Entrepreneur January 2020 - Present

• Generated 100+ sales independently marketing, designing, and creating products to sell nationally

• Earned a 5-star rating across multiple platforms by building strong relationships with valued and loyal customers.

LEADERSHIP & ACTIVITIES

Business Professionals of America Mission, TX

Vice President of Public Relations May 2022 – May 2023

• Created graphic design materials (posters, flyers, videos, motivational graphics) weekly for club recruitment initiatives that generated 2,000+ social media impressions on Facebook, YouTube, Twitter, and Instagram

Fall Leadership Conference Mission, TX

Main Presenter and Collaborator November 2023

• Developed a well-structured and informative presentation with visual aids, handouts, and multimedia elements.

• Interacting with 1000+ conference participants during breaks, meals, and other opportunities to build connections and share insights.

SKILLS & INTERESTS

Computer: Microsoft Office (Excel, PowerPoint), Adobe Creative Suite (Photoshop, Illustrator), Google Suite Skills: Marketing, Creative and Analytical Skills, Customer Service Interests: Graphic Design, Podcasts, Video Editing, Personal Investment Languages: English, Vietnamese, French (Intermediate), Spanish (Needs Improvement)

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