SD Samantha Davis

Wichita, KS ***** 316-***-****

ad294c@r.postjobfree.com Bold Profile

PROFESSIONAL

SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

SKILLS Data Collection

Appointment Scheduling

Information Security

Data Entry

Order Processing

Group Instruction

Computer proficiency

Conflict resolution

Telephone etiquette

Interpersonal skills

WORK HISTORY TEACHER ASSISTANT 08/2023 to CURRENT

All About Kids Daycare

Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.

Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Incorporated multiple types of teaching strategies into classroom. Developed and implemented classroom routines to address varying student needs.

Supported student physical, mental, and social development using classroom games and activities.

ADMINISTRATIVE ASSISTANT 04/2017 to 11/2018

Lane Enterprises

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Restocked supplies and placed purchase orders to maintain adequate stock levels.

Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail. FRONT DESK RECEPTIONIST/INSURANCE CLERK 05/2016 to 04/2017 Art of Life Chiropractic

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Scheduled, coordinated and confirmed appointments and meetings. Trained new team members on company procedures, customer service and issue resolution.

Confirmed appointments, communicated with clients, and updated client records.

Completed data entry and filing to keep records updated for easy retrieval. MEDICAL BILLING REP 08/2015 to 12/2016

MSN healthcare Solutions

Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.

Precisely evaluated and verified benefits and eligibility. Precisely completed appropriate claims paperwork, documentation and system entry.

Confidently and adeptly handled claim denials and/or appeals. Diligently filed and followed up on third party claims. Collected payments and applied to patient accounts. CUSTOMER SERVICE REP/LEAD 01/2013 to 08/2015

Convergys

Trained, oversaw, and mentored new team members to strengthen performance and job expertise.

Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.

Updated account information to maintain customer records. Investigated and resolved accounting, service and delivery concerns. Handled customer inquiries and suggestions courteously and professionally. Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

EDUCATION High school diploma 05/2012

Clearwater High School

CERTIFICATIONS Driver's License

CPR Certification

First Aid Certification

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