PROFESSIONAL SUMMARY
Seasoned Quality Control Technician with a robust history of
process improvement and compliance verification, notably at Transpak. Elevated product standards through meticulous testing procedures and GMP knowledge. Known for a customer-focused approach and technical expertise, I've championed innovative quality solutions leading to measurable enhancements in product quality. Productive professional with vast experience ensuring the accuracy, quality and consistency of products. Proven track record of successfully managing projects from conception to completion and ensuring that products meet customer specifications. Skilled in identifying, analyzing and resolving quality issues to minimize risks and develop quality assurance standards.
EXPERIENCE
Quality Control Technician
March 2019 - Present Transpak, Hayward, CA
Quality Assistant Manager
September 2015 - November 2018 Culver Sck6, Oakland, CA
Monitored production operations for adherence to established quality standards.
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Understood and followed verbal and written instructions to complete assigned tasks.
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Performed detailed visual inspections on products to ensure quality standards were met.
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Monitored product safety and quality throughout manufacturing process.
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Assisted in the development and implementation of new quality control processes and procedures.
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Performed root cause analysis for defected faults and developed corrective actions.
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Collaborated closely with customers during complaint investigations, identifying potential solutions while maintaining good customer relationships.
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CONTACT
ad28zq@r.postjobfree.com
Oakland, ca 94603
SKILLS
• Testing Procedures
• Continuous Improvement
• Compliance Verification
• Product Sampling
• Product Inspection
• Visual Inspection
• Technical knowledge
• Workplace safety
• Process improvement
• Equipment maintenance
• GMP knowledge
• Customer focus
LANGUAGES
Spanish
Advanced
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English
Advanced
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CRISTIAN RIVERA
QUALITY CONTROL TECHNICIAN
Quality Lead
January 2003 - August 2015 Michaels Warehouse, Tracy, CA Investigated non-conformance issues and developed corrective action plans utilizing problem-solving skills.
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Ensured that products met customer requirements by performing inspections at various stages of the manufacturing process.
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Provided guidance on technical matters related to quality assurance activities across multiple sites.
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Identified areas for improvement in production processes and collaborated with other departments to implement corrective actions.
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Created and maintained detailed documentation of all processes related to quality control.
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Worked closely with suppliers to ensure their products met our company's strict quality requirements.
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Developed standard operating procedures for all departments involved in the product lifecycle process.
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Trained personnel in effective quality management techniques and procedures.
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Investigated customer complaints to determine root causes of defects or nonconformance issues.
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Performed root cause analysis on customer complaints, identified corrective action plans, and tracked progress towards resolution.
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Ensured all relevant safety guidelines were followed during manufacturing operations.
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• Identified quality problems and recommended solutions.
• Performed visual inspections of finished products. EDUCATION
Bachelor of Arts (B.A.) in Business Administration Universidad Centroamericana de El Salvador, El Salvador REFERENCES
References available upon request