Sensitivity: Public

Joseph Majekodunmi

+*** 803-***-**** Email: ad28zk@r.postjobfree.com

** **** ******, *******, ***** State

PROFESSIONAL

SUMMARY

A seasoned and creative Project manager and Data Analyst, who combines technical breadth, critical reasoning with advances in Data Science and Artificial Intelligence to model business problems, provide revenue-impacting insights as well as gain global surveillance through different visualization techniques for proactive decision purposes; all in a well-managed project approach using the most efficient tools and techniques available WORK HISTORY

CORE NETWORK PERFORMANCE ENGINEER 11/2018 – CURRENT MTN Communication Limited Victoria Island, Lagos State

• Delivered Data Analytics-driven surveillance of over 134 Network Nodes that serves 110 million provisioned and 60 million active subscribers using effective visualization techniques to reduce the MTTD and MTTR by 10%.

• Clinically executed analytics-driven impact analysis of 300+ projects on the network and mitigating risk through early detection in the ratio of 1:10 of implemented change.

• Improved voice related KPIs by 2 to 12% through targeted Quality Improvement Projects with the aid of 3rd party ETL tools, Kibana, SAP- based Business Intelligence tool, Dashboards, Enterprise Data Assets, Microsoft Excel and PowerBI to meet regulatory compliance.

• Actively drove MTN Nigeria's 0.84% monthly net subscriber additions and positive Net Promoter Score through actionable insights.

• Championed customer experience, technology adoption, devices usage and competitive insights through inter-departmental data analytics and market analysis across all the 12 geographical regions which resulted in more 10% growth in annual revenue.

• Prepared monthly and ad hoc reports for C-level business and technical executives as well as the regulatory organization (NCC) for 58 months

• Served on industry-wide committee for Interconnect KPI Formula and Counters Harmonization and currently own the regulatory compliance role for 45 months and counting.

DIRECTOR OF OPERATIONS 08/2021 – CURRENT

Christ Image Assembly Intl Hqtrs, Ebute Metta, Lagos State

• Provided strategic direction and leadership for six operational departments in three geopolitical zones of the country, which delivered a minimum of twenty human capacity development project each year.

• Eliminated financial inefficiency with effective and timely yearly budget for six operational units.

NETWORK QUALITY PROJECT MANAGER 08/2014 – 10/2017

Globacom limited Saka Tinubu, Victoria Island, Lagos State Sensitivity: Public

• Slashed Assignment Failure Rate KPI on 7000+ Globacom 2G and 3G cells by 1% to 10% through result-oriented quality improvement projects thereby improving the quality of experience.

• Delivered data-backed presentations of the quality improvement with effective visualizations to C-level executives.

• Managed and Performed ETL on 12 MSCs and ngHLR Big Datasets NETWORK PROJECT SPECIALIST 12/2010 – 10/2018

• Implemented cross-functional project management involving VAS, IN, Billing and Federal Government Agencies to the central database system

(HLR/SDM)

• Deployed Advanced Microsoft Excel, VBA, Python and R to analyze nation-wide report.

• Utilized PowerShell scripting for network management, process automation and trend analysis over 6 regional mobile switching centers.

• Provided ad hoc support using XML, MySQL, SQL and Linux

• Effectively managed a thirty-man cross-regional project team for network quality improvement.

CORE NETWORK ENGINEER 11/2007 – 12/2010

Globacom limited Saka Tinubu, Victoria Island, Lagos State

• Delivered weekly, monthly, and daily (incremental) data backups.

• Deployed Protocol Analyzer for network issue resolution

• Provided remote technical support to engineers in 10 geographical regions and other internal customers in units such as customer care, marketing, and sales.

• Implemented call routing configuration of over 50 national routes.

• Performed supervision and reporting of Quality-of-Service KPIs daily and weekly across 15 MSCs nationwide.

SKILLS

• Advanced Microsoft Excel, VBA,

Python, R and SPSS Skills

• PowerShell scripting for network

management, process

automation and trend analysis

• Web Application Development

(using HTML, CSS, PHP,

JavaScript, MySQL, SQL)

• Java, C, C#, Python, R, DAX,

VBA, MongoDB, Airflow, Spark,

Kafka, Linux Shell and

PowerShell

• Machine Learning, Deep

Learning and AI, SPSS, Kibana,

PowerBI and Tableau

• Windows and Linux Operating

Systems.

• Apache Kafka and Airflow

• 2G, 3G, 4G/LTE, 5G & IoT

• Leadership, Risk Management,

Project Management

• Advertising, Marketing, Customer

Support, Customer Satisfaction.

• AWS Solution Architect

Certification Training

• Database Management, Network,

VBA

• Information Technology, Quality

Improvement

• Natural Language Processing

(NLP)

• Data Governance Framework

Management

• Data Integrity Assurance

Sensitivity: Public

• Microsoft Office Suite (MS Excel,

Access, Visio & PowerPoint)

• Azure Databricks, Azure Data

Factory

EDUCATION

CERTIFICATIONS

MSc Advanced Computer Science 01/2018

University of Leicester, United Kingdom

Project: So you mean you're an Awoist? An Automatic Identification of Chief Obafemi Awolowo's speeches using NLP (Machine Learning) Master of Business Administration Marketing

University of Lagos, Nigeria

Project: Effect of advertising on consumer behavior in Telecommunication Industry

B.Sc Electronics & Electrical Engineering

Obafemi Awolowo University

Project: Design and Construction of Buck-Conversion Based Switch Mode Power Supply

OND Electronic & Electrical Engineering

Federal Polytechnic Ilaro, Nigeria

Upper Credit, Project: A survey on Electrical Cable Manufacturing

• AI-100 Azure AI Engineer Associate Training, MTN Ulearn

• IBM Data Engineering Professional Certificate 2023

• IBM Data Warehouse Engineer Professional Certificate 2023

• BI Foundations with SQL, ETL and Data Warehousing Specialization Certificate 2023

• Scrum Master 2023

• Google Cloud Platform – Associate Cloud Engineer 2022

• AWS Certified Solutions Architect – Associate. 2022

• Telefocal Certified SDN NFV Professional

• Ericsson Cloud Execution Environment System Administration with SDN Operations R9, 2021, No: LZU1084169-R1A

• vDSC 1 Operations and Configuration, 2021, LZU1082574-R2A

• Microsoft Certified Solutions Associate (MCSA): BI Reporting (Cert. No: H415-2203)

• Udemy’s Complete Data Science Bootcamp course 2019

• Analytical TreasureHunt Fundamentals of Data Analytics 2018

• ITIL Foundation v3 Certification 2013

• Project Management Professional Certification, Member; 2010. Num: 1322598

• CompTIA A+ (Remote Desktop Technician Designation), 2010. Reg. Num COMP001008261968

• CompTIA Linux+ Certification 2009

• SCJP S.E 5.0 Reg. Num SUN510285. 2009

• CCNA Voice 2010

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