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Customer focused and dedicated to the satisfaction of every client.

Dallas, TX
January 31, 2024

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Xavier M. Daniels

**** ***** **

Dallas, TX *****

Phone: 469-***-****


Having performed in various intense, highly regulated customer oriented companies, my goal is to utilize my professionalism and personal skills in an environment that rewards achievement, dedication and ethics.



American Airlines – Fleet Service

Loading and unloading of passenger baggage, mail, and cargo. Also wing walk,

servicing potable water, aircraft pushback and ensuring all cargo doors are

secured prior to take-off.

05/12 to 07/13 HIV Vaccine Trials Network

Volunteer – Planning Committee Dallas, TX

Organizing event for World HVTN Awareness Day. Responsibilities included

contacting local media for the event and providing a press release, community

outreach on safe sex practice as well as recruiting for the trial, and food and

beverage coordinator for events.

08/96-07/08 Delta Airlines, Inc.

Global Sales Support 01/03-07/08 Dallas, TX

Assist customers with various functions and navigational support for

Also planning customer travel as well as sales of tickets and other products and

Services that Delta offers.

In-Flight Service – On Board Leader 10/00-01/03 Dallas, TX

Responsibilities included On Board Leader of flight attendants, conductining safety briefings, ensuring safety and comfort of all passengers, compliance of Federal Aviation Administration regulations, collection and accounting of all in-flight revenue, and provided in-flight hospitality services.

Assistant Supervisor, Gate Agents 10/98-10/00 Atlanta, GA

Oversaw team scheduling and operational needs, acted as gate agent, verified compliance with all company boarding procedures, verified of weight balance data, and assisted in passenger boarding.

International Ramp Agent 02/98-10/98 Atlanta, GA

Loaded passenger bags and international shipping cargo, verified cargo destination routing, and assisted in operation of container loaders.

Reservations Sales Representative 08/96-02/98 Dallas, TX

Sales responsibilities included processing of travel agent prepaid issues, calculating, and negotiating corporate travel fares.


Delta Airlines, Team Building Skills, October 1996

Delta Airlines, Customer Service Excellence, January 1997

Delta Airlines, Workplace Safety Training, April 1998

Delta Airlines, Gate Agent of the Month, July 1999

Delta Airlines, Team Best on-time percentage, September and October 1999

Delta Airlines, Selection and Completion of In-Flight Training, October 2000


1996 The Real Estate School of Tallahassee, State of Florida Real Estate License

1986 DeVry University, Course work in Electronics Technology

1986 Graduate, Denton High School

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