Customer Service Machine Operator
Resume:
Tyeshia Chatman
Orlando, FL *****
*********.**@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Order Processor/ machine operator
Amazon fulfillment cener - New Jersey
May 2016 to Present
Process items to be shipped out to different vendors. Also ran the machine that sorts certain items
Caregiver/Personal Assistant
Like family we care - Philadelphia, PA
May 2018 to February 2020
Made meals three times a day laundry doctor appointments outings. Give medication and bathe them
Dispatcher
All Threes - Philadelphia, PA
March 2010 to June 2016
Responsible for getting the driver's to the right destination to pick up customers in a accurate time and
deal with customers that are in need of were to find driver's at there pick up
Forklift Operator
K Mart Warehouse
2003 to 2010
Responsible for driving the Fork Lift to carefully and safely move heavy loads around the warehouse to
their designated areas. Also responsible for shipping out merchandise after it is
properly documented. Receiving merchandise and documenting them properly so that they will be put
in their designated areas.
Customer Service Representative
ICT
1998 to 2003
Responsible for handling calls for Green Mountain Energy Company. I handled outbound calls to clients
who were interested in registering with the company to lower their energy bill. I also handled inbound
calls for clients who were calling to verify and confirm their account information. After all necessary
information was collected, I entered in the data into our ICT computer system.
Housekeeper
Sheraton Hotels
1996 to 1998
Responsible for keeping our customers satisfied with their stay at our establishment. Cleaning and
restocking rooms with all added amenities. Making sure that all linens were washed and delivered to the
rooms in a timely manner.
Education
High school diploma in General Studies
Harry S Truman High School - Levittown, PA
September 1990 to June 1995
Certification
Cisco Learning Center
Skills
• I am skilled in Microsoft Word, PowerPoint and Excell. I am also skilled in Oracle, Sales Force and
SharePoint. During my work history I have conquered various accomplishments such as receiving
raises for outstanding work, perfect attendance and great workmanship. (7 years)
• Warehouse Associate
• Forklift (10+ years)
• Picker Packer (10+ years)
• Shipping Receiving (4 years)
• Order Puller (5 years)
• fast learner (10+ years)
• Microsoft Excel (5 years)
• Data Entry (5 years)
• Inventory (5 years)
• Filing
• Cash Handling
• Powerpoint
• Cashier
• SQL
• SAP
• Pallet Jack
• Cold Calling
• Warehouse Experience
• Customer service
• Computer literacy
• RF scanner
• Order Picker
• Computer Networking
• Data Warehouse
• Microsoft SQL Server
• Java
• Typing
• Microsoft Office
• Analysis skills
• English
• Programmable logic controllers
• JavaScript
• MySQL
• Visual Basic
• Business Requirements
• User Interface (UI)
• Test Cases
• Requirements Gathering
• Unit Testing
• Order picking
• Hotel experience
• Time management
• Shipping & receiving
• Supervising experience
• Cleaning
Certifications and Licenses
Certified Forklift Operator
Driver's License
CPR Certification
First Aid Certification
CNA
Assessments
Work Style: Conscientiousness — Highly Proficient
August 2020
Tendency to be well-organized, rule-abiding, and hard-working
Full results: Highly Proficient
Data Entry: Accuracy — Proficient
June 2019
Measures a candidate's ability to accurately input data and effectively manage databases.
Full results: Proficient
Customer Focus & Orientation — Proficient
August 2020
Responding to customer situations with sensitivity
Full results: Proficient
Front Desk Agent (Hotel) — Proficient
July 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data
Full results: Proficient
Warehouse Shift Leader — Familiar
August 2020
Supervising warehouse staff and maintaining safety and security standards
Full results: Familiar
Work Style: Reliability — Completed
May 2019
Tendency to be dependable and come to work
Full results: Completed
Business Math — Familiar
August 2020
Using basic math to solve problems in a business context
Full results: Familiar
Warehouse Associate — Proficient
October 2019
Assesses the tendencies that are important for success in warehouse roles.
Full results: Proficient
Forklift Safety — Familiar
August 2020
Best practices and safety hazards in forklift operation
Full results: Familiar
Work Motivation — Familiar
August 2020
Level of motivation and discipline applied toward work
Full results: Familiar
Supervisory skills: Interpersonal skills — Completed
August 2020
Fostering a collaborative environment and conducting difficult conversations
Full results: Completed
Customer focus & orientation — Proficient
August 2020
Responding to customer situations with sensitivity
Full results: Proficient
Warehouse associate — Proficient
December 2020
Assesses the tendencies that are important for success in warehouse roles
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.
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