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Customer Service Machine Operator

Location:
Orlando, FL
Posted:
January 30, 2024

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Resume:

Tyeshia Chatman

Orlando, FL *****

ad28wy@r.postjobfree.com

+1-267-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Order Processor/ machine operator

Amazon fulfillment cener - New Jersey

May 2016 to Present

Process items to be shipped out to different vendors. Also ran the machine that sorts certain items

Caregiver/Personal Assistant

Like family we care - Philadelphia, PA

May 2018 to February 2020

Made meals three times a day laundry doctor appointments outings. Give medication and bathe them

Dispatcher

All Threes - Philadelphia, PA

March 2010 to June 2016

Responsible for getting the driver's to the right destination to pick up customers in a accurate time and

deal with customers that are in need of were to find driver's at there pick up

Forklift Operator

K Mart Warehouse

2003 to 2010

Responsible for driving the Fork Lift to carefully and safely move heavy loads around the warehouse to

their designated areas. Also responsible for shipping out merchandise after it is

properly documented. Receiving merchandise and documenting them properly so that they will be put

in their designated areas.

Customer Service Representative

ICT

1998 to 2003

Responsible for handling calls for Green Mountain Energy Company. I handled outbound calls to clients

who were interested in registering with the company to lower their energy bill. I also handled inbound

calls for clients who were calling to verify and confirm their account information. After all necessary

information was collected, I entered in the data into our ICT computer system.

Housekeeper

Sheraton Hotels

1996 to 1998

Responsible for keeping our customers satisfied with their stay at our establishment. Cleaning and

restocking rooms with all added amenities. Making sure that all linens were washed and delivered to the

rooms in a timely manner.

Education

High school diploma in General Studies

Harry S Truman High School - Levittown, PA

September 1990 to June 1995

Certification

Cisco Learning Center

Skills

• I am skilled in Microsoft Word, PowerPoint and Excell. I am also skilled in Oracle, Sales Force and

SharePoint. During my work history I have conquered various accomplishments such as receiving

raises for outstanding work, perfect attendance and great workmanship. (7 years)

• Warehouse Associate

• Forklift (10+ years)

• Picker Packer (10+ years)

• Shipping Receiving (4 years)

• Order Puller (5 years)

• fast learner (10+ years)

• Microsoft Excel (5 years)

• Data Entry (5 years)

• Inventory (5 years)

• Filing

• Cash Handling

• Powerpoint

• Cashier

• SQL

• SAP

• Pallet Jack

• Cold Calling

• Warehouse Experience

• Customer service

• Computer literacy

• RF scanner

• Order Picker

• Computer Networking

• Data Warehouse

• Microsoft SQL Server

• Java

• Typing

• Microsoft Office

• Analysis skills

• English

• Programmable logic controllers

• JavaScript

• MySQL

• Visual Basic

• Business Requirements

• User Interface (UI)

• Test Cases

• Requirements Gathering

• Unit Testing

• Order picking

• Hotel experience

• Time management

• Shipping & receiving

• Supervising experience

• Cleaning

Certifications and Licenses

Certified Forklift Operator

Driver's License

CPR Certification

First Aid Certification

CNA

Assessments

Work Style: Conscientiousness — Highly Proficient

August 2020

Tendency to be well-organized, rule-abiding, and hard-working

Full results: Highly Proficient

Data Entry: Accuracy — Proficient

June 2019

Measures a candidate's ability to accurately input data and effectively manage databases.

Full results: Proficient

Customer Focus & Orientation — Proficient

August 2020

Responding to customer situations with sensitivity

Full results: Proficient

Front Desk Agent (Hotel) — Proficient

July 2020

Selecting hotel rooms based on verbal requests and identifying errors in hotel data

Full results: Proficient

Warehouse Shift Leader — Familiar

August 2020

Supervising warehouse staff and maintaining safety and security standards

Full results: Familiar

Work Style: Reliability — Completed

May 2019

Tendency to be dependable and come to work

Full results: Completed

Business Math — Familiar

August 2020

Using basic math to solve problems in a business context

Full results: Familiar

Warehouse Associate — Proficient

October 2019

Assesses the tendencies that are important for success in warehouse roles.

Full results: Proficient

Forklift Safety — Familiar

August 2020

Best practices and safety hazards in forklift operation

Full results: Familiar

Work Motivation — Familiar

August 2020

Level of motivation and discipline applied toward work

Full results: Familiar

Supervisory skills: Interpersonal skills — Completed

August 2020

Fostering a collaborative environment and conducting difficult conversations

Full results: Completed

Customer focus & orientation — Proficient

August 2020

Responding to customer situations with sensitivity

Full results: Proficient

Warehouse associate — Proficient

December 2020

Assesses the tendencies that are important for success in warehouse roles

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued

development in any professional field.



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