MITEN PATEL

Frederick, MD ***** 240-***-**** ad28tt@r.postjobfree.com

Professional Summary

Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives. Skills

Change and Growth Management

Strategic Planning

Industry Expert

Quality Control Planning

Leadership and People Development

Executive Leadership

Work History

Owner 01/2009 to Current

Microweb Outsourcing BPO Services – Ahmedabad, Gujrat India Managed day-to-day business operations.

Consulted with customers to assess needs and propose optimal solutions. Trained and motivated employees to perform daily business functions. Enhanced operational efficiency and productivity by managing budgets, accounts and costs. Devised processes to boost long-term business success and increase profit levels. Trained and developed team members to build human capital. Directed successful operational turnaround to required client Process Associate 01/2007 to 01/2009

Hi-tech Outsourcing Services – Ahmedabad, Gujrat India Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.

Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.

Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards. Conducted P&L statement analysis to improve daily operations, increase revenue and reduce costs.

Data Entry Operator 07/2004 to 11/2007

Bhimani Infotech – Ahmedabad, Gujrat India

Completed data entry tasks with accuracy and efficiency. Scanned documents and saved in database to keep records of essential organizational information.

Entered numerical data into databases with speed and accuracy using 10-key pad. Verified data files prior to entry to maintain high data accuracy. Corrected data entry errors to prevent later issues such as duplication or data degradation. Located and corrected data entry errors and reported to management. Obtained scanned records and uploaded into database. Entered data into software

Sent completed entries for evaluation and final approval to client Oversaw team of 3 employees, providing comprehensive data entry training and regular performance reviews.

Reduced data errors by 85% by managing multi-step QA process. Scanning Operator 11/2002 to 06/2004

Jay Atma Informatics PVT LTD – Ahmedabad, Gujrat, India Documented finished work to keep supervisors informed of production activities. Prepared and processed papers for use in scanning, microfilming and microfiche. Produced more than [1700] sheets per day using high-volume signature scanning machinery. Proved successful working within tight deadlines and fast-paced atmosphere. Education

High School Diploma

M.B Patel Gyan Jyot High School - Ahmedabad

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