Customer Support Warehouse Associate

Clarence Moore III

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SUMMARY OF QUALIFICATIONS

CUSTOMER SUPPORT LEADERSHIP TECH SAVVY

PAYMENT PROCESSING WRITTEN/VERBAL COMMUNICATION RF SCANNER SCHEDULING ISSUE RESOLUTION PROBLEM SOLVING

PROCESS EVALUATION TEAM PLAYER ADVANCED LEARNER

EDUCATION

NewTech High School at B.F. Darrell COMPLETED

Electric Pallet Jack CERTIFIED

EXPERIENCE

Warehouse Associate Amazon 12/2022 – 01/2024

● Collaborated with Teammates to Set New Fulfillment Records

● Efficiently Used RFID and Pallet Jack to Move Freight

● Exceeded Productivity Metrics in Fast-Paced Environment

● Utilized Critical Thinking to Solve Logistics Issues in Warehouse Setting Team Leader Whataburger 05/2021 – 12/2022

● Shift Starter/Shift Prep

● Payment Processing via POS/Balanced Cash Drawers/Created Bank Deposits

● Provided Empathetic Internal/External Customer Support

● Used Various Software to Onboard Support for New Employees Assistant Manager Hav-R-Charburger 03/2020 – 05/2021

● Opened Store Daily

● Processed Payments via POS/Balanced Cash Drawers/Created Bank Deposits

● Provided Patient and Solution-Oriented Internal/External Customer Support

● Streamlined Food Prep Processes

● Used Various Software to Onboard Support for New Employees

● Tracked and Placed Orders for Inventory

Team Member McDonald's 08/2019 - 03/2020

● Exceeded Drive-Thru Metrics for Order Fulfillment

● Provided Outstanding Customer Service

● Performed Cleaning, Maintenance, and Inventory Tasks

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