It Support United States
Resume:
TYLER
WRIGHT
********@*****.***
Littleton, United States 80128
Bold Profile
CompTIA A+ and Google IT Support certified. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. PROFESSIONAL SUMMARY
Mobile Parts Professional, Advance Auto Parts
04/2020 - Current
Lyft - Partner Driver
10/2023 - 03/2020
United States Postal Service, USPS - City Carrier Assistant Greenwood Village, CO • 09/2014 - 11/2015
WORK HISTORY
Worked with commercial accounts to ensure procurement and retrieval of automotive parts and components
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• Make sure clients are satis ed with service
Operated a company vehicle safely and promptly while adhering to traf c laws and company policies
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Completed training virtually as needed to keep compliance with company policies
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Operation of company handheld devices for tracking and bookkeeping.
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Focus on customer service, attained perfect or near perfect rating throughout my time as a driver over thousands of customers
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Attention to detail critical in nding a person you've never met or seen before, in a crowd, possibly of all inebriated individuals
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High stress as many of these aforementioned inebriated individuals became clients, whom I then had to appease while driving through chaotic downtown streets to a location I'd never been to.
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Operated vehicles and equipment to transport packages and mail pieces.
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Planned and cased mail in sequence of delivery for designated route.
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Collected mail from letter boxes on specific route both on foot and by vehicle.
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Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
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Engaged customers with pleasant demeanor and offered to help with mail-related issues.
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• Used portable devices to maintain system records by scanning items SKILLS
• System Maintenance and Repair
• Presentation Design
• Daily Living Support
• Computer Configurations
• Helpdesk Call Support
• Component Replacements
• Backup and Recovery
• Data Connectivity
• File Management Software
• Operating System Management
Metropolitan State College of
Denver
Denver, Colorado
Anthropology
I did not end up nishing my degree
in Anthropology. I made decent
progress and took a variety of
courses, but did not end up nishing.
I may attempt to go back and nish,
but as a different eld of study
Chatfield Senior High School
Littleton, Colorado
High School Diploma: General
EDUCATION
CompTIA A+
Google IT Support Specialization
CERTIFICATIONS
• Technical Support Fundamentals
The Bits and Bytes of Computer
Networking
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Operating Systems and You:
Becoming a Power User
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System Administration and IT
Infrastructure Services
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• It Security
delivered to homes and businesses.
Worked closely with other employees in mail office and handled various administrative tasks.
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