F B Service Manager

KETI KHARASHVILI

Georgian- Native;

English-Fluent ;

Russian - Basic;

Arabic- Basic.

Microsoft Word

Excel

Power Point

Restaurant system -

Micros, Materials Control

Good IQ & EQ

Verbal communication skills

Assertive,Confident

Ability to work under stress

Sense of responsibility

Excellent grooming standards

Coach and Trainer

Warm Personality

2018 -Completion of Certificate from Hilton University (16 Certificates) 2012-2013- Professional educational center “ICARUSI” specialty-Front office Administrator

2010-2011- Professional educational center in Tourism, specialty-Guide 2007-2011- Ilia Chavchavadze Georgian National University. Faculty- Business Administration, Specialty-Tourism and hotel management

(Bachelor of Degrees).

SKILLS

LANGUAGES

TECHNICAL SKILLS

PROFILE

EDUCATION

EXPERIENCE

WhatsApp

+995*********

*.***********@*****.***

Tbilisi, Georgia

2021-2023 - The terrace “Signagi” - Service Manager

(Day-to-day operations of the restaurant include managing, training and hiring staff following company policies)

2018-2020 - Hilton Doha - F&B Department Head Hostess

(Manage F&B and day-to-day operations within budget guidelines and to the highest standards Lead F&B Hostess team, by attracting, recruiting, training and appraising talented personal).

2016-2018-Pre-opening-The Biltmore Tbilisi - F&B Department Guest Relation Executive

(Handling guest complaints and concerns in an efficient and timely manner; Overseeing VIP guests; Coordinating and multi- tasking job duties in a busy environment).

2015 -2016-Chain of Hotels Mgzavrebi Tbilisi - Restaurant Service Manager

(Solve any customer complaints or issues ; Follow all food safety rules; Schedule staff and cover any shifts ; Hire and train new employees ; Set long-term goals for the restaurant).

2014-2015- Pre-opening- Hotels & Preference Hualing Tbilisi - Administrator of Fine Dining Restaurant

2010-2013 - Hotel ‘’Radisson Blu Iveria Tbilisi’’ - Waitress, then Team Leader

I am motivated, detail-oriented, a good team and individual player, experienced in the hospitality industry, having worked for world renowned luxury and business class hotels for 13 years with relevant European education - two university degrees and holding a certificate of world standards.

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