Customer Service Representative
Resume:
Shinita Todd-Glover
Saint Petersburg, FL *****
ad28lc@r.postjobfree.com
My objective is to obtain a secure position in Customer Service while utilizing my expertise in customer relations, communication and multitasking skills.
Work Experience
Accounts Management
GA FOOD SERVICE - Saint Petersburg, FL
April 2018 to Present
I answer phone calls from customers manage their account make sure they have all their orders set up correctly on correct delivery date
Customer Service Representative
John Hopkins All Childrens Hospital - Saint Petersburg, FL January 2018 to Present
My responsibilities were to prep patients food, deliver trays to rooms, and answer questions complaint and concerns.
Cashier/Customer Service
WaWa - Saint Petersburg, FL
March 2016 to January 2018
My responsibilities were to handle customer money take orders answer customer complaints and concerns.
customer service
Pinellas County School Board - Clearwater, FL
July 2014 to March 2016
My responsibilities were checking the students in by Id number prepping food line while maintaining students in an orderly fashion.
Skills
• I have 25 years of customer service
• I am proficient in word, outlook and excel
Education
High school or equivalent
Skills
• Customer service
• Excel
• Outlook
• Word
• Call Center
• Customer Care
• Customer Support
• CSR
• Hospital Experience
• Microsoft Powerpoint
• Communication Skills
• Account Management
• Microsoft Outlook
• Microsoft Excel
• Adobe Acrobat
• Microsoft Office
• Software troubleshooting
• Social media management
• Computer skills
• Organizational skills
Certifications and Licenses
Food Handler Certification
Contact this candidate