Assistant Manager Store
Resume:
*** ****** ******* **. ***. ****
Houston, TX ****4
ad28ko@r.postjobfree.com
LETITIA D. JACKSON
OBJECTIVE Focused and results driven candidate has over 15 years of management experience. Seeking full-time employment opportunities with a reputable, high-end service-based company that will leverage my professional experience, skills, and education, while offering promising opportunities for advancement within the company.
EXPERIENCE ASSISTANT MANAGER, BUY BUY BABY
November 2021- July 2023
● Drive programs that drive that business and support customer loyalty.
● Quickly de-escalate customer issues, troubleshoot, and provide solutions for customers.
● Recruit, interview, and on-board new hires
● Track all associate training and development.
● Advertise and lead Monthly Registry Events for expectant mothers
● Increased Registry sales by 7% through engagement with registrants. GENERAL MANAGER, OFFICE DEPOT
July 2019- September 2020
● Create an optimized weekly schedule for employees to ensure a completely staffed store daily.
● Recruit, interview, and train new talent on product knowledge, cash handling procedures, asset protection, and safety guidelines.
● Maintain records of all sales, and payroll information.
● Effectively provide continued training on all store operations including employee relations, scheduling, employee violations, career advancement, etc.
● Assisted with the promotion of three associates.
● Increased Print sales by 19% through community involvement and client recruitment.
STORE MANAGER, CVS PHARMACY
April 2016- June 2019
● Recruit, interview, and train new hires on cash handling procedures, asset protection, identification protocol for age restricted products and safety guidelines.
● Maintain records of all sales, and payroll information.
● Merchandise store to company standards, and ensure weekly sale are accurately set.
● Exceeded Vaccination goal consistently, by hosting clinics and participating in community events.
STORE MANAGER, SALLY BEAUTY SUPPLY
July 2007- April 2016
● Oversaw all hiring and training processes, trained staff on company policies and procedures for cash handling, asset protection, coupon usage, and merchandising.
● Executed weekly supply orders and received weekly shipments.
● Canvassed local salons to build delivery client list.
● Merchandised store to company standards
● Top 10% in Company Award (2014)
● Ranked #6 in Company (2014)
● Million Dollar Store Award (2012-2015)
EDUCATION THE UNIVERSITY OF SOUTHERN MISSISSIPPI, PSYCHOLOGY Credits towards B.A. in Psychology
NATCHEZ HIGH SCHOOL, DIPLOMA
Graduated top 10% of the class, incredibly involved in extracurricular activities Page 2
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