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Assistant Manager Store

Location:
Katy, TX
Salary:
$60-70k
Posted:
January 30, 2024

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Resume:

*** ****** ******* **. ***. ****

Houston, TX ****4

601-***-****

ad28ko@r.postjobfree.com

LETITIA D. JACKSON

OBJECTIVE Focused and results driven candidate has over 15 years of management experience. Seeking full-time employment opportunities with a reputable, high-end service-based company that will leverage my professional experience, skills, and education, while offering promising opportunities for advancement within the company.

EXPERIENCE ASSISTANT MANAGER, BUY BUY BABY

November 2021- July 2023

● Drive programs that drive that business and support customer loyalty.

● Quickly de-escalate customer issues, troubleshoot, and provide solutions for customers.

● Recruit, interview, and on-board new hires

● Track all associate training and development.

● Advertise and lead Monthly Registry Events for expectant mothers

● Increased Registry sales by 7% through engagement with registrants. GENERAL MANAGER, OFFICE DEPOT

July 2019- September 2020

● Create an optimized weekly schedule for employees to ensure a completely staffed store daily.

● Recruit, interview, and train new talent on product knowledge, cash handling procedures, asset protection, and safety guidelines.

● Maintain records of all sales, and payroll information.

● Effectively provide continued training on all store operations including employee relations, scheduling, employee violations, career advancement, etc.

● Assisted with the promotion of three associates.

● Increased Print sales by 19% through community involvement and client recruitment.

STORE MANAGER, CVS PHARMACY

April 2016- June 2019

● Recruit, interview, and train new hires on cash handling procedures, asset protection, identification protocol for age restricted products and safety guidelines.

● Maintain records of all sales, and payroll information.

● Merchandise store to company standards, and ensure weekly sale are accurately set.

● Exceeded Vaccination goal consistently, by hosting clinics and participating in community events.

STORE MANAGER, SALLY BEAUTY SUPPLY

July 2007- April 2016

● Oversaw all hiring and training processes, trained staff on company policies and procedures for cash handling, asset protection, coupon usage, and merchandising.

● Executed weekly supply orders and received weekly shipments.

● Canvassed local salons to build delivery client list.

● Merchandised store to company standards

● Top 10% in Company Award (2014)

● Ranked #6 in Company (2014)

● Million Dollar Store Award (2012-2015)

EDUCATION THE UNIVERSITY OF SOUTHERN MISSISSIPPI, PSYCHOLOGY Credits towards B.A. in Psychology

NATCHEZ HIGH SCHOOL, DIPLOMA

Graduated top 10% of the class, incredibly involved in extracurricular activities Page 2



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