Yolanda Payton

Customer Service Specialist & Claims Adjuster

863-***-****

ad28jz@r.postjobfree.com

OVERVIEW

I’m a networking enthusiast with a passion for delivering exceptional customer experiences. A self-starter and detailed professional dedicated to growing revenue in emerging markets.

Meeting people is my favorite. I truly enjoy socializing and hearing others' stories. I have a natural curiosity and interest in helping people meet their goals and discover new opportunities.

EXPERIENCE

Statefarm

03/2023 - 09/2023

Claims Adjuster

Investigating, evaluating and settling insurance claims

Determining insured’s policy covers the claimed loss

Conferring with legal counsel when needed

Negotiating settlements and authorizing payments

Employment Gap

12/2017 - 03/2023

Homemaker

Had children and stayed home a while to raise them

Lufthansa

03/2015 - 12/2017

Customer Service Specialist

Selling Airline tickets and Reservations

Upgrading to higher privileges

Selling a reputable product to the target clientele

Finding resolutions for the client

Reviewing classified documents and visas

EDUCATION

King Edward The Seventh High

2008 - 2013

High School Diploma

Attended school in the United Kingdom

SKILLS

Customer service / Sales / Data Entry / Data Analysis / Cost Reduction Management / Insurance Adjuster / Business Assessments / Resolution specialist

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