Office Assistant
Resume:
Amanda Montes
Enthusiastic Healthcare Professional Who is Ready to Expand Her Horizons
Fernandina Beach, FL 32034
**************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Office Assistant
Advanced Rehabilitation - Fernandina Beach, FL
December 2023 to Present
• Making appointments for patients via Raintree
• Intake of new patient information via physician referral.
• Review and scanning of new patient documentation such as Insurance cards, Functional scales, Patient data forms, Plan of Care, and Transition of Care.
• Reviewing benefit summaries with the patient before they start therapy.
• Contacting Physician’s offices to obtain updated referrals on the patient’s behalf. Care Coordinator
One Call - Remote
November 2020 to December 2022
Responsibilities include
• Processing all incoming referral requests from Adjusters and Nurse Case Managers.
• Scheduling transportation for injured workers.
• Creating referrals for diagnostic testing, physical therapy, occupational therapy, and home health services.
• Processing and creation of referrals for durable medical equipment. Data Entry Specialist
Hueman People Solutions - Remote
September 2020 to October 2020
This was a contract position.
Entering flu shot records for Health Heroes Florida.
• Verify patient insurance information via Claim MD and the Florida Medicaid verification website. Registered Pharmacy Technician
MedCity Pharmacy - Yulee, FL
November 2019 to May 2020
• Entering drug orders into the computer system for adjudication to insurance companies.
• Preparation of orders for sale to the public
• Order of medications for next-day preparation
Sales Consultant
Comcast / Xfinity Sales - Jacksonville, FL
October 2017 to November 2019
Starting in October 2017, I already exceeded sales expectations and broke records for a new employee.
• Assisting customers and potential customers with all of the cable, internet, and home security needs.
• receiving and adding new merchandise into the computer system. Inventory Specialist/Pharmacy Technician
CVS Pharmacy - Fernandina Beach, FL
November 2011 to September 2017
• Maintains pharmacy inventory systems
• verifies the accuracy of medication shipments and resolves vendor-related problems
• directs proper storage of pharmaceuticals and disposal or return of outdated stock to manufacturers for credit or exchange
• prepares weekly reports of pharmacy activities
Registered Pharmacy Technician
Walmart - Jacksonville, FL
January 2008 to June 2011
• Data entry of Doctors' orders
• resolution of insurance issues
• daily order check-in and ordering
• weekly and monthly returns processing.
Registered Pharmacy Technician (inpatient )
St. Vincent Health - Jacksonville, FL
November 2003 to June 2007
• Collection and entry of Doctors' orders from nursing units
• preparation of IVs and daily TPNs
• restocking and maintenance of Pyxis machines.
Education
High school or equivalent
Fernandina Beach High School - Fernandina Beach, FL August 1995 to June 1999
Skills
• Knowledge Of Medical Terminology (10+ years)
• Medical terminology (10+ years)
• Anatomy Knowledge
• Order Entry
Assessments
Call center customer service — Proficient
January 2023
Demonstrating customer service skills in a call center setting Full results: Proficient
Work style: Professionalism — Proficient
January 2023
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Work motivation — Proficient
April 2020
Level of motivation and discipline applied toward work Full results: Proficient
Social media — Proficient
February 2023
Knowledge of social media techniques and analytics interpretation Full results: Proficient
Attention to detail — Completed
June 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Customer focus & orientation — Proficient
May 2022
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
• Above average proficiency in grammar.
• Self-starter.
• Goal-oriented team player.
Contact this candidate