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Office Assistant

Fernandina Beach, FL
January 30, 2024

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Amanda Montes

Enthusiastic Healthcare Professional Who is Ready to Expand Her Horizons

Fernandina Beach, FL 32034


Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Office Assistant

Advanced Rehabilitation - Fernandina Beach, FL

December 2023 to Present

• Making appointments for patients via Raintree

• Intake of new patient information via physician referral.

• Review and scanning of new patient documentation such as Insurance cards, Functional scales, Patient data forms, Plan of Care, and Transition of Care.

• Reviewing benefit summaries with the patient before they start therapy.

• Contacting Physician’s offices to obtain updated referrals on the patient’s behalf. Care Coordinator

One Call - Remote

November 2020 to December 2022

Responsibilities include

• Processing all incoming referral requests from Adjusters and Nurse Case Managers.

• Scheduling transportation for injured workers.

• Creating referrals for diagnostic testing, physical therapy, occupational therapy, and home health services.

• Processing and creation of referrals for durable medical equipment. Data Entry Specialist

Hueman People Solutions - Remote

September 2020 to October 2020

This was a contract position.

Entering flu shot records for Health Heroes Florida.

• Verify patient insurance information via Claim MD and the Florida Medicaid verification website. Registered Pharmacy Technician

MedCity Pharmacy - Yulee, FL

November 2019 to May 2020

• Entering drug orders into the computer system for adjudication to insurance companies.

• Preparation of orders for sale to the public

• Order of medications for next-day preparation

Sales Consultant

Comcast / Xfinity Sales - Jacksonville, FL

October 2017 to November 2019

Starting in October 2017, I already exceeded sales expectations and broke records for a new employee.

• Assisting customers and potential customers with all of the cable, internet, and home security needs.

• receiving and adding new merchandise into the computer system. Inventory Specialist/Pharmacy Technician

CVS Pharmacy - Fernandina Beach, FL

November 2011 to September 2017

• Maintains pharmacy inventory systems

• verifies the accuracy of medication shipments and resolves vendor-related problems

• directs proper storage of pharmaceuticals and disposal or return of outdated stock to manufacturers for credit or exchange

• prepares weekly reports of pharmacy activities

Registered Pharmacy Technician

Walmart - Jacksonville, FL

January 2008 to June 2011

• Data entry of Doctors' orders

• resolution of insurance issues

• daily order check-in and ordering

• weekly and monthly returns processing.

Registered Pharmacy Technician (inpatient )

St. Vincent Health - Jacksonville, FL

November 2003 to June 2007

• Collection and entry of Doctors' orders from nursing units

• preparation of IVs and daily TPNs

• restocking and maintenance of Pyxis machines.


High school or equivalent

Fernandina Beach High School - Fernandina Beach, FL August 1995 to June 1999


• Knowledge Of Medical Terminology (10+ years)

• Medical terminology (10+ years)

• Anatomy Knowledge

• Order Entry


Call center customer service — Proficient

January 2023

Demonstrating customer service skills in a call center setting Full results: Proficient

Work style: Professionalism — Proficient

January 2023

Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient

Work motivation — Proficient

April 2020

Level of motivation and discipline applied toward work Full results: Proficient

Social media — Proficient

February 2023

Knowledge of social media techniques and analytics interpretation Full results: Proficient

Attention to detail — Completed

June 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Customer focus & orientation — Proficient

May 2022

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

• Above average proficiency in grammar.

• Self-starter.

• Goal-oriented team player.

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