Customer Service Care

Curriculum Vitae

Gaotlhomolwe Tom Nsoso

Address :**** ******** *********** ********

phone number: +267-******** / +267-********

Biographical Details

Name: GAOTLHOMOLWE TOM

Surname: Nsoso

Date of Bith : 25/08/1987

Passport Number: BN1969729

Marrital status : Married

Email address: ********@*****.***

alternative: *********@*****.***

Language: English and setswana

Experience, Skills and compitencies Developed

I am well versed in Good communication skills, ways of working, microsoft excel,customer service, team building. my educational background and training gives me the right inclination to contribute in this areas.

ACADEMIC QUALIFICATIONS:

QUALIFICATIONS OBTAINED GRADE COLLEGE/SCHOOL/INSTITUTION

GCSE 32 points 2006 - 2007 Francistown Senior Secondary school

Certificate Customer service 2023 Alison

Deploma work Safety and health Alison

COMPETENCE SKILLS

*Self-motivated,enthusiastic and hard working

*Creative and innovative

*Thinking ahead and paying attention to detail.

*Good interpersonal and communication skills

*Good presentation skills

*keen to learn

*Ability to cope with and work under pressure

*Very good at grasping new concepts quickly

*computer literate

*Good team leader

*possess good humor in customer service

possess excellent skills and experince in telephone etiquette

VALUES

*Conscientious and steady

*Good mixer

*Compressive in problem solving.

*Deadline Accurate and intuitive conscious

WORKING EXPERIENCE

1.CAREER/EMPLOYMENT HISTORY

PREVIOUS EMPLOYMENT/INTERNSHIP

Company: STATUSWOOD INVESTIMENTS

Year: May 2017-July 2021

Position: Sales Manager

My Duties at Status wood investiments were as follows:

*filling documenting

*invoicing

*drafting,editing and typing letters

*Making quotations

*marketing the company

Epikaizo Statiners(pty)ltd

POSITION: SALES EXECUTIVE

YEAR: 2021-2023

DUTIES

As a sales executive my duties where as follows:

Multi tasking e.g.

* invoicing,

*making quotations

* purchasing,

*recieving stock,

*stock taking and stock keeping

*marketing and customer follow ups

INTERESTS

*interacting with customer and making follow up so as to insure that they are fully satisfied

*socializing with employees

*networking

ARCHIVEMENTS

*I have won myself good reputation as a hard worker and received many praises from my supervisors and my business clientele

some of my archivements are as follows, in 2020 i charchived the following

> Certificate in: Certificate Customer Service

> Certificate in: Deploma in Work saferty and Health

REFERENCES

Name of Employer Company name position contacts

Mr Manikano Status Wood Inestiments Sales Manager +267-********

Mr Koketso Epikaizo Stationers Sales Executive +267-********

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