Service Representative Customer
Resume:
Brionne Moore
Call center or costumer care representative
Indianapolis, IN 46201
ad28gl@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Licensed Insurance Agent
ASSURANCE IQ - Indianapolis, IN
June 2023 to December 2023
Independent Contractor
live ops - Indianapolis, IN
December 2022 to Present
I work with different companies taking call to health with health care benefits also coverage and out of pock cost sales of Medicare as well
Customer Service Representative
Conexion Point - Indianapolis, IN June 2022 to November 2022
Support custom and help troubleshooting
Client Support Representative
Bloom Insurance Agency - Indianapolis, IN
October 2021 to April 2022
As a licensed professional I have the Medicare and Medicaid customers choose between different plants in narrow down what is important to damn when it comes down to their health I also included in their adversity such as their income base level what they experience in their daily lifestyle and Health and what are they were looking for in order to be covered. troubleshooting with support 24 hours to help support at all times
Client Service Representative
Allstate Insurance - Indianapolis, IN November 2019 to January 2021
My job was to answer any questions regarding new claims for automotive and property damages. Review a person's policy and set up inspections for their property to be estimated helping to troubleshoot problem and and be support.
Patient Care Assistant
Accredo Health Group - Indianapolis, IN
October 2018 to September 2019
Scheduling patient medication to be delivered to the doctor office and confirm the insurance and any prior authorization for them
CSR - Customer Service Representative
Govpaynet - Indianapolis, IN March 2018 to August 2018
Taking court ordered payments and utility payments all over the USA using a computer data base
Career Specialist
integrity staffing - Indianapolis, IN October 2015 to December 2017
Responsibilities
Gathering information in an interview in order to place others at work in a Warehouse. Also, to give an oral drug test.
The impact of being able to a person a job during the holiday season was a great feeling when I could help them support their children.
Skills Used
Computer skills and paperwork were a big part since all the information had to be entered as we were doing an interview. Therefore, I was always able to keep busy and get the people in and out. Server
CSR schedulers with LCP transportation
From august 3 2016- December 1, 2016
Work with members to get them to doctor's appointments in a safe manner verifying urgent appointment and keeping them in knowledge of what the insurance can provide for them
Accomplishments
Being able to learn how to keep my guess mostly the children happy.
Win top csr at LCP for my time and ability to help members with positive outcome
At Allstate I received a Quilty awarded along with most improved award I was able to do a lot of closing of cases find and fix problems in old and new cases to get a resolution for the company
Getting my health license in order to improve my sales and help with people's health
Education
Ivy Tech Community College - Indianapolis, IN
January 2023 to Present
Diploma
Northwest community high school - Indianapolis, IN
August 2008 to June 2013
Skills
•Microsoft 360, order entry, data sales, sales health with inbound calls, e-commerce, underwriting, Customer Service, Analysis skills, Receptionist, Marketing, Customer Care, salesforce, crm, outlook, account management, claims manager, insurance sales, Windows, Recruiting, critical thinking with problem solving, coachable and open minded, work independently,able to multitask with several programs at a time, can handle high stress tolerance .
Certifications and Licenses
Heath insurance license
October 2021
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