Data Entry Customer Service

RASHAD DRAKEFORD

Customer Service/Data Entry/Stock/Order Selector/Supervisor

Charlotte, NC 28269

************@*****.***

+1-980-***-****

To work with an established or growing company, where I can prove my abilities to be a strong and valuable team player.

Authorized to work in the US for any employer

Work Experience

Customer Service/Data Entry/Stock/Order Selector/Delivery Driver/Supervisor Books & More - Charlotte, NC

April 2011 to December 2023

• Helping customers locate books throughout the store

• Using the computer to key in data to locate books throughout the store.

• Filing and using the pc scanner to scan orders.

• Stocking books and other material with different forklifts.

• Using certain measurements for graphic designs on banners and frames for books and magazines.

• Managed eight other employees.

Dock Shipping & Receiving/Mail Room Associate/Forklift Driver Black & Decker - Charlotte, NC

April 2010 to February 2012

• Forklift operator- Reach lift, Cherry picker, Sit-down, Side lift, Pallet jack.

• Mail Room sorter.

• Machine Operator: Computer controlled, Mechanically based.

• Loading and unloading packages with dolly forklift and pallet jack.

• Able to lift and handle different pounds and weights.

• Inventory Specialist.

Auditing/Forklift Driver/ Unloading

United Parcel Service - Charlotte, NC

July 2007 to May 2010

• Working and operating a conveyor belt.

• Unloading packages off the UPS truck.

• Auditing packages for shipping.

• Handling all packages with the up most care, making sure no packages are damaged in this process.

• Taking packages off the conveyor belt that are cited for auditing. Order Picker/Forklift Driver/ Material Handler/Delivery Driver Napa - Charlotte, NC

July 2005 to June 2007

Using forklifts - Cherry Picker, Reach Lift, Side Lift, Sit-down, and Pallet jack to pick up orders.

• Using PC scanners: Wrist/Hand-held

• Reading orders and finding the material for those orders.

• Delivering packages and material to companies.

Education

1 Year of College in Business Entrepreneurship/Criminal Justice/ Communications

Johnson C. Smith University Charlotte

2005 to 2006

Diploma

Zebulon B. Vance High School

2003 to 2005

Skills

• Customer Service (6 years)

• Data Entry (6 years)

• Filing (6 years)

• Delivery Driver (6 years)

• Forklift (10+ years)

• Order Picking (10+ years)

• Auditing (2 years)

• Warehouse Experience (10+ years)

• Order Picker (10+ years)

• RF Scanner (4 years)

• Materials Handling (10+ years)

• Pallet Jack (10+ years)

• Load & Unload (10+ years)

• Packaging (10+ years)

• Freight Experience (10+ years)

• Reach Truck (10+ years)

• Microsoft Word (10+ years)

• Logistics (10+ years)

• Shipping & Receiving (10+ years)

• Inventory Control (10+ years)

• Machining (10+ years)

• Typing (10+ years)

• Microsoft Office (10+ years)

• Management (6 years)

• Customer service

• Forklift

• Load & unload

• Typing

• Freight

• Driving

• Financial auditing

Certifications and Licenses

Forklift Certified

February 2008 to Present

Received certification at UNITED PARCEL SERVICE.

Additional Information

Skills: Computer Technology, Customer Service, Customer Care, Data Entry, Delivery Driver, Graphics & Frame Designer, Mail Room Sorter, Shipping & Receiving, Machine Operator, Loading, Unloading, Forklift Operator, Landscape, Filing, Multitask, Lead Experience. Welding, Material handler, Order Puller,Vending Coordinator, Appliances & Electronics. Certificates/License: Forklift.

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