Customer Service

Representative

Derrick Boyd

+60-601******* © ad28f9@r.postjobfree.com e Jackson, Mississippi 39203

Highly organized Assistant Manager skilled in leading teams, managing daily operations and boosting customer

satisfaction. Achieved success in increasing sales and profits, resolving customer complaints, and overseeing

staff. Committed to providing exceptional customer service and operational compliance.

Experience

APR ‘22 - DEC ‘23

Assistant Manager Sonic's, Flowood, Mississippi

* Trained new employees in product knowledge, customer service protocols, cash handling procedures, and

safety regulations.

* Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.

* Helped oversee the daily operations of the store, managing staff and inventory.

MAY ‘19 - JAN ‘22

General Laborer Koch's, Morton, Mississippi

JUN ‘12 - SEP ‘17

Customer Service Representative Bell South, Jackson, Mississippi

Skills

(Employee Performance Evaluations ) ( Cost Reduction ) (Operations Management») Cask Delegation )