Scrum Master Software Development

Bhasha Kapoor

New Jersey, USA

******.*.******@*****.*** https://eportfolio.greatlearning.in/bhasha-kapoor Bhasha carries over 12 years of experience in IT towards Software Development, Technical Lead, Scrum Master and in Project Management. In her experience, she led cross-functional and technology teams in an onsite-offshore client-consulting- development and solution delivery models ensuring successful projects go-live within agreed quality and customer-satisfaction score. In her experience, she worked with senior management and client leadership to consistently manage stakeholders’ expectations.

Key Responsibilities

• Managed customers’ expectations, identifying right approach, acted as a bridge between Client & Consulting orgs, and worked with project teams for solution delivery

• Managed implementation projects, production support, and continuous development including newer product features.

• Managed development and scrum teams to drive collaboration, cohesion, work assignment, and solution delivery.

• Worked closely with Clients and Business Analysts to gather requirements and prepared Solution Design documents, Technical Design documents, Designed Sequence diagrams, Class Models for use cases, and recommendations on Process efficiencies.

• Hands on Development, unit testing, and Training of new team members Professional Experience

1. Tech Vedika, Associate Software Analyst, April 2021 – May 2023 Role: Project Manager

Client: Accushield

Projects: Worked extensively to bring in process, management, work culture and continued success to a team of 33 people. Responsibilities included First point-of-contact for the client, work assignment and management, delivery management and responsibility, cohesion and collaboration of team members, people management, scrum management, appraisals.

Personal Break June 2013 – April 2021

2. Computer Sciences Corporation (CSC), September 2007 – June 2013 Role: Project Lead – Technical

Projects: Production Support and Maintenance projects for Kroger Pharmacy, U.S.A and Zurich, Europe 3. Satyam Computer Services, January 2004 – September 2007 Role: Senior Software Engineer

Projects: Worked extensively in developing Java applications from scratch, following the entire Software Development Life Cycle, for Zenith - International Classification of Diseases Version 9 (ICD 9), Chubb Insurance Ltd.

(Singapore) - Web Mirus, Marsh, UK - SIS Remediation, and AIG – PCG - WINS Digital. 4. Computer Science Department of August 2003 – January 2004 Indian Institute of Technology (IIT) Kanpur, India Role: Project Associate

Project: Worked for Machine Aided Translation project “AnglaHindi”. This was the English to Hindi version of

“AnglaBharati”. “AnglaHindi” was web-enabled - one of the first such systems of that time conceptualizing Natural Language Process (NLP). I was a part of developing “Offline Translation” module, where users enter a sentence and its Hindi translation is emailed to them.

Education

Great Learning, University of Texas, Austin

PGP in Artificial Intelligence & Machine Learning, AIML Online September 2020 - September 2021 Grade: Excellent

Scrum Alliance certified Scrum Master. February 2019 United College of Engineering & Research, Allahabad August 1999 – August 2003 Bachelor of Technology in Information Technology,

Score: 79.5%

10+2 Council for the Indian school certificate examination, 1997 – 1998 New Delhi (ISC).

Score: 68%

High School, Council for the Indian school certificate examination, 1996-1997 New Delhi (ICSE)

Score: 72%

Contact this candidate