Resume

Customer Service Business Administration

Location:

Schenectady, NY

Salary:

$25-28

Posted:

January 30, 2024

Contact this candidate

Resume:

Dear Sir/Madam,

With the enclosed resume, I would like to express my sincere interest in the positions you have available. As an accomplished professional with experience maximizing customer satisfaction through customer service initiatives and dynamic team leadership, I possess a breadth of knowledge and talents that will allow me to contribute toward your success through this role.

My expertise lies in successfully maintaining superior customer relationships and providing outstanding service and support to meet, and surpass, expectations and requirements. Throughout my career, I have managed customer communications and initiatives to realize improved customer service, satisfaction, and retention. Additionally, my established success in effectively interacting with and leading teams positions me to make a significant contribution in this position.

My educational background has prepared me for the role of Business Administration. In particular, my study of Business Administration has given me a solid background, so that I can perform Business. I am eager to contribute my enthusiasm. Thank you for your consideration; I look forward to speaking with you soon.

Sincerely,

Hemwattie D Ramnauth

Objective:

To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.

Education:

·Currently attending SUNY Delhi University

·Currently attending the SUNY Schenectady College, located at 78 Washington Avenue, Schenectady NY, 12305

·Degree- Bachelor in Business Administration and technology (In Process)

·Degree- Associate in Science, Major- Business Administration

·Went to Schenectady High School, which is located at 1445 The Plaza, Schenectady, NY 12308, I was graduated in the year 2016 and have a high school diploma

·Was in the Air Forcing program (ROTC) at the Schenectady High School as a major and part of the Perkin’s Grant at SUNY Schenectady College

·Computer certificate (Guyana) in Microsoft, Excel, Access, Publisher, PowerPoint

·Was Senator at SUNY Schenectady College (SGA)

·Was President for the Student Activity Board at SUNY Schenectady College, also was President for Students Activities Board at SUNY Schenectady

Work/ Relevant Expériences:

·Currently work at SUNY Schenectady College in the Admissions Office as an Information Process Specialist 2

·Currently work at Ellis Hospital as an Patient Access Representative 2

·Work in the admissions office and front desk in the library at SUNY Schenectady College as a student worker

·Work at David’s Bridal as an Customer Service Representative

·Work with the Air Forcing program in Schenectady High School volunteering taking students to give out baskets to needed people, clean cemetery, usually go on parades, marching, in parades I curry the American flag or the rifles. I was once a drill leader, I practice students for compotation.

·Work as a student in the Student Activity Board at SUNY Schenectady College.

·Work in a warehouse called Adecco, location 2160 Amsterdam Rd, Glenville, NY 12302

·Work at David’s Bridal as an Customer Service Representative, Located 1440 Central Ave, Colonie, NY 12205

·Worked as an Operation manager at David’s Bridal

Additional Experience/ Activities:

·Volunteer at the Schenectady Hindu Temple cleaning, organizing, MC, signing and also dancing.

·I help build fun raising shows for temple.

·I am certified with micro-soft word, power point, excel.

·I usually organized events and hold events in College.

·Great in dealing with customers or clients.

·Current know how to handle customers service issues, know how to call and confirm, book and cancel appointments.

·Know how to check in and out customers.