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Human Resources Employee Relations

Location:
Charlotte, NC
Posted:
January 30, 2024

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Resume:

Melissa Lawson

Phone: 864-***-**** Email: ad28b1@r.postjobfree.com

Career Highlights

Multi-Unit HR Professional with extensive background in HR Management affairs including experience in employee recruitment and retention, staff development, conflict resolution, benefits and compensation, HR records management, HR policies development and compliance.

Demonstrated success in HR Decisions, assisted with writing personnel manuals, corporate policies, job descriptions, and reports.

Skills

Employee Relations

Orientation and Onboarding

HRIS Technologies (Salesforce, ICIMS, Kronos, Paychex, ADP, SAP, Workday, Fieldglass)

Recruiting and Retention

Employee Engagement

Training and Development

FMLA/LOA

Benefits Administration

Report Management

Education

Masters of Business Administration in Management

Strayer University- Greenville, SC

Bachelors of Business Administration in Human Resource Management

Strayer University- Greenville, SC

Leadership Greenwood Class of 2019

White Belt Lean Six Sigma Certification

Orange Belt Lean Six Sigma Certification

Professional Highlights

Lonza - Greenwood, SC: January 2018 - present

Human Resources Business Partner:

Recruitment/Staffing of exempt / management open positions to include requisition tracking, job postings (internal and external if needed), candidate screening against pre-established criteria, coordination of interviews, coordination of required testing, verbal and written offers of employment, pre-employment screening.

Provides support to HR Manager with Employee Relations issues to include investigations, open door complaints, disciplinary actions, legal review and requests for information regarding legal and/or compliance matters.

Coordinates with management as needed to ensure assigned programs, plans, strategies, and activities are implemented in a timely and cost effective manner. Initiates programs for the timely communication of new policies and procedures to colleagues, Support implementation of local and/or corporate Human Resources policies (Attendance, Pay Practices, Search, Smoke Free Workplace, etc.).

Works closely with HR Management, including Compensation group to process annual performance evaluations and related compensation to include merit increases, annual bonuses, etc.

Consults with management and administrative associates in all parts of the Company concerning the operation and development of assigned human resources-related programs.

Schedules, coordinates and delivers training programs on HR or Leadership-related topics.

Provide business support on a variety of HR related topics to the departments/ managers assigned. Key areas of expertise: Facilitation, Employee Development, Performance Management, Succession Planning, Assessment and Recommendations regarding policy and practice.

Works with managers to develop and understand staffing requirements and human resources plans

Provides coaching to managers and supervisors regarding performance, discipline and other related matters.

Is experienced in dealing with employee relations issues and investigations and provides guidance to other team members

Introduced Stay Interviews

Develops and delivers training in key areas of HR responsibility including, but not limited to anti-harassment training, interview training and supervisory training.

EuWe Eugen Wexler US Plastics Inc. - Williamston, SC: July 2017-December 2017

Human Resources Manager (contract):

Created and implemented new policies and procedures the startup facility in Williamston, SC. Partnered with Production and Logistics departments to ensure HR goals and priorities are aligned with business needs.

Provide daily support in HR related transactions such as hiring, promotions, transfers, performance reviews and terminations.

Advise management in appropriate resolution of employee relations issues and serve as a point of contact for all HR associated communication.

Amazon Fulfillment Center - Spartanburg, SC: December 2012-June 2017

Senior Human Resource Assistant:

Played key role in full scope recruiting: identifying, reviewing candidates, interviewing, recommending and onboarding.

Responsible for training of New Human Resource Assistants and mentoring Operations Assistants.

Created and Coordinated with Managers and Operation Administrators to ensure employees are on the correct schedule pattern, therefore insuring TPHs are correct. Maintained Roster Management/Health to an acceptable level.

Taleo Flowmeister / Salesforce: Involved in the Direct Hire and Conversion Events, labor planning, moving through process, hiring, orientations, monitoring contingencies. Organized and managed all new hire training. Cut average hiring time by aggressively moving candidates through the hiring process.

Managed New Hire Benefits and Open Enrollment to include: Medical, Dental, Vision,

401K, Short/Long Term Disability, Supplemental Life, and FSA/HSA options.

Comfortable with managing multiple tasks and high volume workloads

ICIMS and ART for job postings as well as pulling resumes.

Responsible for sending in LOA documentation. Return to work, Request for Medical Information, Transitional Work documentation, as well as sending out associates on COF.

Strong Focus on solutions and possess the ability to identify problems and help drive appropriate solutions.

K-Net Administrator for GSP1: responsible for creating instructor Led courses

Responsible for External Hiring and Internal Transfer to Launch Sites for GSP1 Facility. Responsible for filling all external and internal positions through job postings, scheduling interviews, and advising the hiring managers.

Strong Administrative manager; flexible and driven to succeed

Appeals Panel Member

Activities Committee Chairperson: involved in planning activities and events for GSP1.

Wal-Mart Distribution Center 6014 - Laurens, SC:

-Area Manager: November 2005- December 2012

7 years management in a Distribution environment

Responsible for $75 million of inventory within a 1.2 mil sq. ft. warehouse

Receive and document shipments using computerized systems to verify and process purchase orders

Diplomatically resolved customer complaints on as-needed basis

Manage receiving, picking, packing, and shipping of orders daily

Operate facility in compliance with OSHA and DOT standards

Ability to follow instructions well and make decisions with no supervision

Motivated and supervised 90+ employees on daily basis

Involved in the Coaching and Mentoring of 2 Hourly Supervisors yearly

Delegated responsibilities to employees to meet company’s expectations

Maintained excellent customer relations and developed customer rapport

Specialist in work and manpower planning and quality improvement

Discussed shipping and packing issues with co-workers and management to improve practices

Trained new associates from various backgrounds

Shipping high volume of orders daily; followed all procedures and kept accurate records

Responsible for hiring, training, and terminations of associates

Monthly Safety and Operations training modules

Associates payroll and benefits management



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