Waltierra Jordan

Lithonia, GA, ***** 470-***-****

ad28ay@r.postjobfree.com

Detail-oriented data entry specialist with a strong foundation in tech support. Seeking a position that allows me to seamlessly integrate my data entry skills with technical troubleshooting abilities to optimize operational processes.

EXPERIENCE

Legal Assistant Apr 2023 - Oct 2023

O'Kelley & Sorohan, Duluth, GA

Provided accurate information in the case management system, reducing the time and effort needed to manage cases

* Ensured all documents are prepared in accordance with legal procedures, including signatures, to minimize the risk of costly

legal challenges

* Drafted legal forms, documents, indexes, chronologies, and contracts for efficiency and client satisfaction

Community Associate Dec 2021 - Dec 2022

REGUS, Atlanta, GA

* Implemented personalization strategies, increasing customer engagement and conversion rates

* Resolved computer hardware, software, and security issues, mitigating security risks

* Engaged and retained members through engaging content creation, including newsletters and social media updates

Enrollment Specialist Nov 2020 - Aug 2021

Continuum Global Solutions

* Responded to inquiries and provided detailed information on requirements, processes, and policies, enhancing customer

satisfaction and efficiency

* Maintained up-to-date knowledge of enrollment regulations, ensuring compliance with federal and state guidelines

* Provided support via phone, email, and chat, accommodating individual preferences Order Entry Specialist Sep 2017 - Mar 2019

TRC Staffing, Peachtree Corners, GA

* Conducted meticulous reviews of data for accuracy and completeness, preventing assignment omissions

* Collected and cross-referenced completed assignments, aligning them with project timelines and objectives

* Reduced order-related issues by 25% through proactive problem-solving EDUCATION

High School Diploma Aug 2009 - May 2013

Towers High School, Decatur, GA

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