Customer Service Quality Control
Resume:
JAMES LOWREY
PROFESSIONAL OVERVIEW
SKILLS
EDUCATION
Coaching Strategies
Curriculum Development
Program Development
Leadership
Relationship Building
Customer Service
Team Management
Interpersonal Communication
Production Operations
Quality Control
Multi-Tasking
Critical Thinking
Dedicated and accomplished Rugby Coach with more than 10 years of experience in both High School and Collegiate levels. Proven track record of building and leading prodigious programs, implementing effective coaching strategies, and achieving outstanding levels of success. Passionate about fostering personal growth, understanding the human condition, and establishing strong relationships to facilitate individual and team development.
WORK EXPERIENCE
HEAD RUGBY COACH, TEXAS A&M UNIVERSITY 2015 - PRESENT
•Fundraised, organized, and supervised travel for large groups within budget
•contraints.
•Supervised travel across the country, unified amateur organizations to compete on the national stage. Created financial stability to support staff.
•Implemented an academic support system to ensure players' successful graduation.
•Elevated profile and performance of Club to an unranked program to a top 12. Cultivated relationships across the country which has ensured the program's distinguished reputation.
•Oversaw all technical and tactical activities supporting Texas A&M Men's Rugby,
•ensuring affluent and sustained successful system operations.
•Cultivated a successful team environment and took overall responsibility for the
•men's team's performances. Created an environment to empower young men and women to have control of their success.
•Designed, coordinated, implemented, evaluated, and recorded the effectiveness of
•individual, unit, and team development initiatives.
•Established performance targets and criteria for assessing development.
•Implemented personalized development plans for players.
PRODUCTION ASSISTANT, CC CREATIONS; BRYAN, TX - 2015 - 2018
•Hands-on production in various production, installation, and customer service tasks, ensuring timely and accurate order completion.
•Select appropriate print media, vinyl, substrates, etc., to meet customer requirements.
•Prepare substrates through cleaning, cutting, drilling, painting, laminating, etc.
•Operate machines including printers, plotting cutters, laminators, panel saws, and more.
•Perform routine shop functions such as precision cutting, drilling, grommeting, sanding, and working with special materials.
•Maintain high levels of production and quality standards.
•Responsible for equipment and shop maintenance, cleaning, and upkeep.
Los Angeles, CA
ad28ar@r.postjobfree.com
james-lowrey
Unitec Institute of Technology, Auckland, New Zealand - Bachelor of Performing Arts, Stage and Screen
University of Auckland, Auckland, New Zealand - Bachelor of Media, Film and Television
JAMES LOWREY
TECH SKILLS
PRINT PRODUCTION SUPERVISOR, CC CREATIONS; BRYAN, TX - 2015-2018
•Effectively communicated with a staff of 44-55 employees, coordinating press operations, quality control, screens, and ink.
•Facilitated shop production schedules to optimize efficiency and productivity.
•Implemented processes and procedures to increase overall operational effectiveness.
•Maintained machinery maintenance, shop cleanliness, safety programs, and coordinated repairs or training.
•Cultivated a culture that emphasized pride in work and continuous improvement.
•Collaborated with HR staff to address employee issues.
•Conducted annual performance reviews and provided development paths for advancement.
RUGBY COACH & PHYS. ED.INSTRUCTOR, ICEF PUBLIC SCHOOLS; LOS ANGELES, CA - 2014-2015
•Facilitated and served as a social worker for students to aide academic progression as well as integrate families with skills and resources.
•Coached and supervised students in rugby and general physical education.
•Developed the classroom curriculum and sessions.
•Executed state curriculum exams
Facilitate students and their families toward college education and meeting with
•College academic advisors
•Supervised practices and contests, prioritizing safety at all times.
Exhibited sound judgment while executing coaching responsibilities and functions.
WORK EXPERIENCE CONTINUED
Microsoft Office
Google Drive Suite
Market Research
Analysis
REFERENCES
Joe Bourgeois - VP The Rudder association of Texas A&M University ad28ar@r.postjobfree.com
Kenneth Lawson - Owner of CC Creations
ad28ar@r.postjobfree.com
David Hughes - Athletic Director at ICEF Public Schools
ad28ar@r.postjobfree.com
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