KENDRA DESTINEY STROUD

Springdale, Arkansas,*****

(479) -200-3261 ad28a4@r.postjobfree.com

SUMMARY OF SKILLS:

Office Microsoft365, CRS, Call Center Remote

WORK EXPERIENCE:

https://www.assurant.com/

American Bankers Inc

2405 Commerce Ave NW #100, Duluth, GA 30096

Phone:(678)- 475-8460

7/1/2021 - 2/ 21/ 2023

Duties: Receive inbound calls from customers who want to open insurance claims for Wells Fargo Bank. Navigate a computerized data entry system AgilSource, TrackAll, BlackKnight, insurance Payee codes, internet, and/or other relevant applications for tracking, and insurance information gathering. Provide ongoing service and support to existing policyholders. Documents all relevant information in the electronic claims management system insurance payment tracking.Participates in workload surges and hurricane catastrophe response as needed, including mandated overtime during specified catastrophic events. https://www.huntsvilleschooldistrict.org/

Huntsville School District

570 W Main Huntsville, AR 72740

Phone: 479-***-****

8/14/2019 - 6/1/2021

Duties: Food Service cafeteria The Occupational Safety and Health Act, commonly referred to as

"OSHA certifications," OSHA's regulations are the requirement for employers to provide a safe and hazard-free work environment. Maintain Optimal Working Conditions. Help supervise students during their lunchtime maintains cleanliness and sanitation of the cafeteria and assist with the end of the day. Maintaintained efficient and smooth service flow and works closely with coworkers to assure that students, staff, and faculty have a pleasurable dining experience and that all students are provided with a meal. Implements all relevant policies governing student conduct.

https://www.nwaheadstart.org/

North West Headstart

2109 SE J. Street Bentonville, AR. 72712

Phone: 479-***-****

2/25/2015 - 4/1/2019

Duties: Teacher Assistant, help parents, answer the phone. Maintained confidentiality regarding student records. Strived to establish cooperative relations and makes a reasonable effort to communicate with parents/guardians when appropriate. Taken all necessary and reasonable precautions to protect supplies, equipment, materials, and facilities needed to implement effectively the planned instructional program. Assisted in the ongoing curriculum revision process, including the revision of written courses of study. Assisted with grades/subject-specific content and theoretical knowledge of learning theory, including motivation, reinforcement, evaluation, and feedback educational techniques.

All-Star Childcare Center

310 W Robinson Ave Springdale AR 72764

Phone: 479-***-****

12/3/2009 - 01/ 21/2015

Duties: Clerical, Assistant Director Help answer phones, help customers at daycare, teach children, filling papers. I have the ability to work with frequent interruptions and to supervise a variety of tasks Participate with other staff members in curriculum planning during designated meetings. Planned individual and/or group learning activities designed to meet the instructional objective and students' needs. Developed reasonable rules of classroom/playground behavior by education policy and guidelines, and maintains order in the classroom fairly and consistently. Ensured the classroom is clean and safe and included student-generated work on display as appropriate.

COURSES AND TRAINING

HIPPA Law Certificates 2022 by employer assessments at Assurant Company https://www.pennfoster.edu/

Penn Foster Career School

Undergraduate Child Development Associate (CDA) 1/1/2015 925 Oak Street Scranton, PA 18515 USA 1-800-***-**** Huntsville High School HS Diploma -10/12/2008

594 S Harris St, Huntsville, AR 72740, USA- 479-***-**** REFERENCES

Available upon request

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