Customer Service Warehouse Associate
Resume:
Jamel Roberts
Savannah, GA *****
*****************@***********.***
Work Experience
Conductor
Savannah Port Terminal Railroad - Garden City, GA
August 2023 to Present
Safely ensuring the movements of trains, railcars and or tanks via radio communication. Switching intermodal and tank cars for chemical industries orders. Inspecting and testing trains, cars and tanks for safe travel.
Surfaces Operations Lead
Savannah Hardscapes - Hardeeville, SC
September 2022 to Present
Inspecting material for accuracy or damage. Keeping an active daily inventory log. Preparing and scheduling materials for shipment or delivery. Forklift and warehouse maintenance. Working together with other team members to ensure the customer or contractor with an excellent customer service experience.
Material Control Specialist
GulfStream Aerospace - Savannah, GA
November 2021 to September 2022
Unloading freight using a forklift for sorting. Receiving freight from local shippers and vendors. Scanning freight and keeping a detailed log of times, receipts and completing all paperwork entailed. Lead Warehouse Associate
Commercial Roofing Specialties - Pooler, GA
December 2017 to August 2021
Pulling and preparing orders for delivery. Unloading trucks and placing freight into inventory. Managing inbound and outbound shipments
Dock Worker/Forklift Operator
Fed EX Freight Inc - Savannah, GA
July 2010 to April 2018
Efficiently sort, handle, load and unload palletized and non-palletized freight using appropriate motorized and manual equipment, including pallet jack, forklift, and by hands when needed. Safely climb in and out of trailers.
Lift freight and other objects of various sizes and weights. Adhere to company safety policies.
Secure freight inside trailers using appropriate tools and supplies. Merchandise Processor
Citi Trends - Savannah, GA
2008 to 2009
Merchandise Handler
Prepared and moved merchandise according to established safety and production standards. Sorted and scanned merchandise to ensure proper packaging. Performed ticketing, stocking, picking, packing, counting, and safety functions. Maintained and verified documentation to facilitate the flow of merchandise through the distribution center.
Warehouse Associate
Barron's Tire - Savannah, GA
2007 to 2008
Performed various tasks around the warehouse safely. Ensuring all received products were safely unloaded.
Pulled product from storage area to pack customer orders. Performed inventory controls on shipments.
Exercised knowledge of risk management and loss prevention. Lead cycle counter
Icon Health and Fitness Inc - Savannah, GA
2006 to 2007
Cycle Counter
Responsible for counting merchandise and supplies in stock and post totals to inventory records. Compared clerical computations against physical count of stock and adjust errors. Investigated discrepancies.
Complied and reported results of findings related to inventory to management. Education
High school diploma in Computer Informations Systems Savannah Technical Institute - Savannah, GA
September 2000 to August 2003
Skills
• 40 wpm (Less than 1 year)
• Audit (Less than 1 year)
• Forklift (7 years)
• inventory (8 years)
• loss prevention. (1 year)
• Warehouse Experience (8 years)
• Picking and Packing
• Shipping & Receiving (8 years)
• Order Picking
• Load & Unload
• General Labor
• Order Picking
• Load & Unload
• Microsoft Excel (3 years)
• Logistics (3 years)
• Supervising experience (3 years)
• Quality assurance (5 years)
• Inventory control (10+ years)
• Microsoft Office (3 years)
• Freight Experience (9 years)
• Merchandising (2 years)
• Risk Management (2 years)
• Conflict Management (2 years)
• Order Picker
• Materials Handling (8 years)
• Time management (8 years)
• Warehouse management system (8 years)
• English
• Industrial equipment (10+ years)
• Warehouse Management (3 years)
• Computer Networking
• ERP Systems (2 years)
• Management (3 years)
• Customer service
• Warehouse management
• Leadership
• Conflict management
• Supervising experience
• ERP systems
• Analysis skills
• Continuous improvement
• Freight
• Quality assurance
• Forklift
• Customer service
• Load & unload
• Risk management
• Driving
• Merchandising
• Warehouse management system
• Industrial equipment
Certifications and Licenses
Forklift Certified
forklift certification
Assessments
Warehouse safety — Proficient
June 2022
Using safe practices in a warehouse setting
Full results: Proficient
Forklift safety — Proficient
August 2021
Best practices and safety hazards in forklift operation Full results: Proficient
Attention to detail — Proficient
May 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Delivery driver — Proficient
February 2023
Interpreting instructions or signs and solving problems Full results: Proficient
Work motivation — Proficient
September 2021
Level of motivation and discipline applied toward work Full results: Proficient
Work style: Reliability — Proficient
October 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Warehouse shift leader — Proficient
April 2022
Supervising warehouse staff and maintaining safety and security standards Full results: Proficient
Work style: Reliability — Proficient
October 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Professional Skills
Certified Forklift Operator TWIC Card Problem Solving Conflict Resolution Inventory Control Safety and Quality Detailed Oriented Audit Compliance Loss Prevention Customer Relations Order Processing
Type 40 wpm
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