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Customer Service Warehouse Associate

Savannah, GA
January 31, 2024

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Jamel Roberts

Savannah, GA *****


Work Experience


Savannah Port Terminal Railroad - Garden City, GA

August 2023 to Present

Safely ensuring the movements of trains, railcars and or tanks via radio communication. Switching intermodal and tank cars for chemical industries orders. Inspecting and testing trains, cars and tanks for safe travel.

Surfaces Operations Lead

Savannah Hardscapes - Hardeeville, SC

September 2022 to Present

Inspecting material for accuracy or damage. Keeping an active daily inventory log. Preparing and scheduling materials for shipment or delivery. Forklift and warehouse maintenance. Working together with other team members to ensure the customer or contractor with an excellent customer service experience.

Material Control Specialist

GulfStream Aerospace - Savannah, GA

November 2021 to September 2022

Unloading freight using a forklift for sorting. Receiving freight from local shippers and vendors. Scanning freight and keeping a detailed log of times, receipts and completing all paperwork entailed. Lead Warehouse Associate

Commercial Roofing Specialties - Pooler, GA

December 2017 to August 2021

Pulling and preparing orders for delivery. Unloading trucks and placing freight into inventory. Managing inbound and outbound shipments

Dock Worker/Forklift Operator

Fed EX Freight Inc - Savannah, GA

July 2010 to April 2018

Efficiently sort, handle, load and unload palletized and non-palletized freight using appropriate motorized and manual equipment, including pallet jack, forklift, and by hands when needed. Safely climb in and out of trailers.

Lift freight and other objects of various sizes and weights. Adhere to company safety policies.

Secure freight inside trailers using appropriate tools and supplies. Merchandise Processor

Citi Trends - Savannah, GA

2008 to 2009

Merchandise Handler

Prepared and moved merchandise according to established safety and production standards. Sorted and scanned merchandise to ensure proper packaging. Performed ticketing, stocking, picking, packing, counting, and safety functions. Maintained and verified documentation to facilitate the flow of merchandise through the distribution center.

Warehouse Associate

Barron's Tire - Savannah, GA

2007 to 2008

Performed various tasks around the warehouse safely. Ensuring all received products were safely unloaded.

Pulled product from storage area to pack customer orders. Performed inventory controls on shipments.

Exercised knowledge of risk management and loss prevention. Lead cycle counter

Icon Health and Fitness Inc - Savannah, GA

2006 to 2007

Cycle Counter

Responsible for counting merchandise and supplies in stock and post totals to inventory records. Compared clerical computations against physical count of stock and adjust errors. Investigated discrepancies.

Complied and reported results of findings related to inventory to management. Education

High school diploma in Computer Informations Systems Savannah Technical Institute - Savannah, GA

September 2000 to August 2003


• 40 wpm (Less than 1 year)

• Audit (Less than 1 year)

• Forklift (7 years)

• inventory (8 years)

• loss prevention. (1 year)

• Warehouse Experience (8 years)

• Picking and Packing

• Shipping & Receiving (8 years)

• Order Picking

• Load & Unload

• General Labor

• Order Picking

• Load & Unload

• Microsoft Excel (3 years)

• Logistics (3 years)

• Supervising experience (3 years)

• Quality assurance (5 years)

• Inventory control (10+ years)

• Microsoft Office (3 years)

• Freight Experience (9 years)

• Merchandising (2 years)

• Risk Management (2 years)

• Conflict Management (2 years)

• Order Picker

• Materials Handling (8 years)

• Time management (8 years)

• Warehouse management system (8 years)

• English

• Industrial equipment (10+ years)

• Warehouse Management (3 years)

• Computer Networking

• ERP Systems (2 years)

• Management (3 years)

• Customer service

• Warehouse management

• Leadership

• Conflict management

• Supervising experience

• ERP systems

• Analysis skills

• Continuous improvement

• Freight

• Quality assurance

• Forklift

• Customer service

• Load & unload

• Risk management

• Driving

• Merchandising

• Warehouse management system

• Industrial equipment

Certifications and Licenses

Forklift Certified

forklift certification


Warehouse safety — Proficient

June 2022

Using safe practices in a warehouse setting

Full results: Proficient

Forklift safety — Proficient

August 2021

Best practices and safety hazards in forklift operation Full results: Proficient

Attention to detail — Proficient

May 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Delivery driver — Proficient

February 2023

Interpreting instructions or signs and solving problems Full results: Proficient

Work motivation — Proficient

September 2021

Level of motivation and discipline applied toward work Full results: Proficient

Work style: Reliability — Proficient

October 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Warehouse shift leader — Proficient

April 2022

Supervising warehouse staff and maintaining safety and security standards Full results: Proficient

Work style: Reliability — Proficient

October 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Professional Skills

Certified Forklift Operator TWIC Card Problem Solving Conflict Resolution Inventory Control Safety and Quality Detailed Oriented Audit Compliance Loss Prevention Customer Relations Order Processing

Type 40 wpm

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