Customer Service Representative
Resume:
La Farris L. Boudreaux
Tucson, AZ 85705
ad282m@r.postjobfree.com
Objective: An interesting position with a growing company, Where I can contribute my skills and learn more.
Easterseals Blake Foundation
Direct Support Professional
July,2019-current
C3 Customer Contact Channels
Customer Service Representative 2017-2018
(Humana PD and Cox Communication)
Inbound and outbound customer service calls were conducted. Help solve client’s issues as needed.
Catholic Community Services
1-1Care Provider 6/2018
Looked over and helped assist an elder gentleman whom need care due to a fall and couldn’t preform many of his original life routines on his own anymore.
Arizona Mentor Network
(LDSP) 11/15-7/17
Managed weekend staff and overseer of four consumers in a group home setting. Completed monthly staff meetings and consumer meetings. Organized and completed monthly progress reports and ledgers. Administered medications to consumers and prepared and planned consumers meals.
Community Enrichment Provider Services (CPES)
(DSP/LDSP) 07/13-11/15
Ordered as well as counted medication, organized monthly menus, and outings. Participated in Behavioral Treatment Plan meetings and Individual Support Plan meetings. Worked in a group home with three adult males. Composed monthly progress reports.
Kidz-R-Us Childcare Learning Center Tucson, AZ
1's & 2'S Lead Teacher 02/12 to 10/12
Organized monthly lesson plans and trained my assistant teachers.
Reason for leaving: Looking for better pay advancements and more stable
Environment.
Kids First Preschool Tucson, AZ
Preschool Asst. Teacher 10/09 to 01/12
Assisted in classroom, trained other staff, and worked from infant room
To school age.
Reason for leaving: Medical reasons 100% recovered
Harkins Theater Tucson, AZ
Play center Staff 5/08 to 10/08
Worked as a staff member for the children's play center.
Reason for leaving: Another job revealed itself more substantial at the
time and had to take it due to current responsibilities.
Landscaping Tucson, AZ
Assistant 10/07 to 01/08
Painting, cleaning, and landscaping.
Reason for leaving: Finished the job.
Convergys Medicare prescription drug plan Tucson, AZ
Customer Service Rep 10/06 to 1/07
Managed inbound calls from prescription drug plan member. Also
setup callers with the best Medicare prescription drug plan available.
Reason for leaving: Was a Temp Agency position
Northwest Neighborhood Center Tucson, AZ
Summer Intern 6/05 to 7/05
Conducted childcare activities with children.
Reason for leaving: Was a Summer Intern position
Pima Community Main Library Downtown Tucson, AZ
Summer Intern 6/02 to 7/02
Assisted Librarian in all programs.
Reason for leaving: Was a Summer Intern position
Jewish Community Center Tucson, AZ
Summer Intern 6/01 to 7/01
Assisted with childcare activities.
Reason for leaving: Was a Summer Intern position
Juneteenth Tucson, AZ
Preschool Teacher 6/95 to 6/02
Community awareness and fund-raising.
Reason for leaving: My aunt that ran this event moved out of town.
Education: Fred G. Acosta Job Corps Tucson, AZ
General studies/Trade 2004
Pima Community College Tucson, AZ DVC
Early Childhood Development Cert. Feb. 2006
General Education Degree Feb. 2005
References:
Sergio Quintero supervisor for CPES https://www.facebook.com/sergioe.quinterojr
Michael Williams Military Personal
Babatunde Cole Co-worker CPES
Demetra Hardesty Client Mother CPES
https://www.facebook.com/demetra.hardesty
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