Eric D. Williams
**** **** ******, *********, ** 30014 H: 443-***-**** E: ***************@*****.***
Work Experience
ARMED OFFICER/SITE SUPERVISOR 01/2022 to 06/2023
TSC Security - 1250 Connecticut Avenue, NW – Washington, DC
Provided armed security for an army national guard/marine base
Gate security as well as roving patrol and assisting base mps
CONTROL CENTER OPERATOR 08/2018 to Current
Social Security Administration Headquarters (CRI Solutions) - Woodlawn, MD
Assist in maintaining a national-level situational awareness and respond to all threats and hazards at SSA Headquarters in the incident Command Center.
• Operate & monitor detection security system for the facilities and outlying buildings.
• Effectively provide clear and concise communication to agency senior leadership to support decision makers and stake holders.
CONTROL CENTER OPERATOR/SUPERVISOR 07/2014 to 08/2018
Centerra Group, LLC – Bennett Creek, VA
• Successfully monitored and trained staff in using four major alarm systems (Logiplex, Lenel, Notifier and Silent Knight).
• Effectively supervised and assisted officers in performing their daily duties.
• Facilitated a coordinated response to emergencies & liaise with several government agencies to accomplish mission.
ARMED CONTROL CENTER SUPERVISOR/OPERATOR/ARMED OFFICER 11/2017 to 10/2018
AmericGuard Security Services – Frensco, CA
• Successfully supervised and assisted with all activity inside and outside of the Control Center and trained staff in all tactics used in the performance the daily mission.
• Completed daily activity reports, logging all activities and assignments during shift.
• Prepared & communicated incident notifications applicable staff and management.
SECURTIY OFFICER SUPERVISOR 09/2009 to 06/2013
MVM, Incorporated – Silver Spring, MD
• Maintained public safety via observations and patrols.
• Supervised and trained officers to enforce the organizations standard operating procedures.
• Successfully assessed various safety situations and respond appropriately as situations arise.
MONTIORING SPECIALIST 05/2008 to 05/2009
District of Columbia Department of Corrections - Washington, DC
• Monitored surveillance systems and devices such as CCTV, Radio Frequency identification (RFID), inmate telephones and GPS vehicle tracking systems.
• Maintained and preserved surveillance monitoring logs, videos, audio and data records.
• Adhered to all DOC security policies, procedures and protocols.
CONTROL CENTER SUPERVISOR 08/2003 to 12/2008
U.S. Protect - Baltimore, MD
• Supervised and assisted officers in the performance of their work duties.
• Monitored multiple major alarm systems and coordinated emergency responses.
• Document daily events and communicate applicable events senior management.
CORRECTIONAL OFFICER 09/1996 to 05/2005
Metropolitan Transition Center - Baltimore, MD
• Supervised custody, treatment and training of inmates confined to the correctional facility.
• Assisted with mass movements of inmates throughout the facility to cafeteria, recreation, medical calls and visits.
• Document and communicate incidents reports to senior management.
CIVILIAN MONITORING SPECIALIST 03/2004 to 03/2005
City Watch - Baltimore, MD
• Operated 50 CCTV cameras with night vision capabilities to assist law enforcement in preventing and solving crimes.
• Communicated surveillance findings with local law enforcement need to apprehend suspects.
• Assisted in training incoming specialist on various policies and procedures.
Education and Training
Tesst Technology Institute - Townson, MD Associate of Applied Science
Information Systems
SKILLS
Microsoft Windows 10
Adept Communicator
Effective Leader
Excellent Problem solver/Trouble Shooter