Riya Gupta

Back-Office

I am a self motivated and hardworking person who has quick learning ability and a vision to grow. Seeking a career in an organization to work in a team where my capabilities and strengths are enhanced and duly rewarded with the growth of the organization.

ad27ui@r.postjobfree.com +91-639*******-***-defence estate phase-2 deori road agra, AGRA, INDIA WORK EXPERIENCE

Back-Office

Kag9t9 Food Service

08/2021 - 10/2022, Agra

Data entry information about new client resturant and dishes and prices.

Manage incidents, problems, requests coming from user Responsible for requirement gathering, investigation and preparation of detailed design for problem tickets and Resolving application defects.

Worked on outage, identified the severity and priority of incidents and Interacting with the clients to understand the requirements and align with the process as per the functional requirements.

Handled client issues on call or email or chat.

EDUCATION

Bachelor of Science

Agra College

08/2018 - 08/2021, Agra, U.P

Intermediate(12th)

St. Queen Marry Senior Secondary School

08/2017 - 08/2018, Agra, U.P

High School(10th)

Baluni Public School

08/2015 - 08/2016, Agra, U.P

SKILLS

Customer Support English Typing Ms-Office

Power-Point Internet Surfing

ACHIEVEMENTS

Re-organized something to make it work better

Identified a problem and solved it

Developed or implemented new procedures or systems Been complimented by your supervisor or co-workers LANGUAGES

English

Full Professional Proficiency

Hindi

Full Professional Proficiency

INTERESTS

Coocking Photography Travel Marketing

Yoga Reading Listening to music Interest

Responsibilities: