BRIANA GRAHAM

Somerset, NJ ***** ad27tf@r.postjobfree.com 862-***-****

OBJECTIVE

Dedicated and results-driven professional with a track record of success in project management and sales roles. Adept at leading teams, meeting, and exceeding sales targets, and providing exceptional client support. Skilled in CRM and SaaS tools, data analysis, and stakeholder management. Strong communicator with a background in psychology, leveraging psychological insights to enhance customer satisfaction. Seeking opportunities to apply my expertise in a dynamic business environment.

EXPERIENCE

Project Manager

Momentum Solar, South Plainfield, NJ August 2020- Present

• Averaged 30-35 installs per month, while incorporating 30 new clients monthly.

• Operated in a team centric environment and working on multiple projects in a timely manner.

• Accumulated approximately $66 million dollars within a team of eight people, in sales revenue for the company in one year alone.

• Served as a point of contact for all accounts as well as monitoring progress.

• Successfully implemented excellent client support and resolved client concerns.

• Trained Project Executives on client relations, internal sales processes, and how to conduct negotiations.

• Coordinated with corporate departments daily to ensure the progress of each account

• Operated on CRM and SaaS database consistently

• Maintained accuracy with clients while reporting results to the CFO

Administrative Assistant

Veolia, Middlesex, New Jersey May 2019- October 2019 (contract position)

• Daily upkeep of Microsoft Office applications (Excel) for data analysis

• Data Management for daily transportation and exchangeability

• Composed and organized documentation for administrative purposes

Sales Representative

Ikea, Elizabeth, New Jersey May 2019 - July of 2019

• Contrived marketing techniques and skills to sell $2,500 in sales per shift.

• Applied psychological background to ensure customer satisfaction.

• Appealed to customer’s emotions and needs to better assist the needs of the company.

EDUCATION

BA Psychology

Kean University, Union, New Jersey May 2019

3.2 GPA

PROFFESSIONAL SKILLS

• Proficient in CRM

• B2B

• Salesforce (SaaS)

• Microsoft Software (Office, Excel)

• Business Development

• SharePoint BI Research & Strategy

• Power BI

• Agile

• Negotiation

• Stakeholder Management

• Business Analyst

• Project Management Sales & Marketing

• Account Management

• Critical Thinking Retention

REFERENCES

Upon Request

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