Sandhya Konduru

Mail Id : ad27rx@r.postjobfree.com

Ph.No : 799-***-****

Objective

To work sincerely and to build a symbolic relationship with an organization with my efforts, and secure job in a creative and challenging environment where there is an opportunity for professional growth based upon skill and contributions. Education Qualifications

B-Tech (2014-2018) from Siddhartha Institute of Science and Technology in the stream of Computer Science & Engineering (CSE)

Experience Summary

Having 3+ years of experience into IT Industry and also relevant experience of 2+ years into ETL using Informatica Powercenter tool.

Developed workflows using task developer and workflow manager and monitored the results in workflow monitor. Fixed the invalid mappings and troubleshoot the technical problems of the database.

Communicated with business customers to discuss the issues and requirements

Provided remote technical assistance and support, and resolved problem related to the use of applications for end users.

Participate in scheduling rotation for providing after hours on-call escalation support to end users.

Provided escalation support and maintenance for the client application environment.

Maintain accurate and timely records in time tracking systems, ticket management systems, asset tracking systems, and weekly status and metrics report repositories.

Extensive experience in troubleshooting production issues.

Knowledge on Data Base Management System and Relational Data Base Management System.

Ability to work in a team-oriented/collaborative environment. Current Experience:

1. ETL Developer

Company: Numantra Technologies PVT.LTD

Tools: Informatica PowerCenter Project

Description:

Develop, debug, maintain and test Informatica software applications that support the business needs of an organization. This includes creating solutions for databases that align with the needs of a company

Roles and Responsibilities:

• Developed workflows using task developer and workflow manager and monitored the results in workflow monitor

• Fixed the invalid mappings and troubleshoot the technical problems of the database.

• Effectively used informatica parameter files for defining mapping variables, workflow variables

• Performed unit testing at various levels and verified with the respective team for results Tested the workflows and created the documents and per business requirements.

• Load and test available data.

• Resolve and provide solutions to any issues that may arrive.

• Create proper technical documentation outlining the entire process.

• Ensure that the requirements for all the processes have been met. 2. Application Support

Engineer

Company: IBM.

Project: Suncor Energy

Suncor Energy is a Canadian integrated energy company based in Calgary, Alberta. It specializes in production of synthetic crude from oil sands. It produces oil, natural gas, wind-generated electricity and ethanol. The specific outputs of our refining operations include: bitumen blends, sweet and sour crude oil, diesel, gasoline, jet fuel, asphalt, chemicals, heavy fuel and home heating oils, petroleum coke and Sulphur. Tools: Service Now Tool

Project Description:

We support all the applications whether these are running properly or not. If any user facing issues, we troubleshoot the defects & errors and we rectify & solve the problems and make user to work with application successfully. And checking the licenses for application by using license tool.

Roles and Responsibilities:

• Delivered technical support to clients by offering solutions based on specific problems and concerns.

• Performed troubleshooting and resolution for company-wide technical issues.

• Collaborated with internal teams to resolve customer issues and support customer service goals.

• Conducted root cause analysis to identify basis of application problem.

• Installed modules for databases to meet client specifications.

• Debugged and repaired application issues.

Certifications

• Hands-on and certified in .Net Technologies.

• Certified in SQL and Relational Database.

Technical Skills

Technical Exposure:

Programming Languages : .NET

Web Technologies : Html 5.0.

Reporting Tool : Service Now

Database : SQL, Basics of Oracle DBA

Technical Summary:

Oracle DBA:

• Knowledge on Table spaces, Alert log files.

• Knowledge on undo and redo files.

• Basic UNIX commands.

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