Stacy Jain, MHA, PMP, CSM

626-***-**** Mobile

ad27qd@r.postjobfree.com

Core Competencies:

● Healthcare Digital Transformation

● Investment Portfolio Management

● Program Office Management (from Program, Organizational, Enterprise to Center of Excellence)

● Project Execution & Delivery

● Application Development & Enterprise-Wide Implementations

● Healthcare Industry Investments & Technology Trends

● Business Solutions & Innovations Spread

● System Transitions, Change Management & Organization Transformations Goal-Oriented Program Director skilled in identifying business opportunities and solutions, project planning and execution and stakeholder engagements.

Hands-On Executive Leader effective in building key partnerships, team mentoring/management and the awareness to adapt and change.

Information Technologist excelled at consulting technology solutions to resolving complex business challenges and attaining benefits.

Highlights:

15+ years of experience in investment and strategic planning throughout the solution delivery life cycle. Proven ability to manage portfolio of projects and build collaborative cross-functional teams to deliver quality solutions in process driven organizations

Demonstrated success in defining, developing, and implementing technology systems to support clinical, corporate services and hospital/health plan operations. Consistently exceeded business stakeholder expectations through understanding of business operations and capabilities

Forming and managing collaborative teams to deliver quality solutions and system transitions along with people change management

20+ years in healthcare that resulted in quality patient care, increased revenue, reduced administrative costs, and improved efficiencies through digital health transformations PROFESSIONAL EXPERIENCE

Artilient LLC, Pasadena, CA

Program Delivery/Healthcare Digital Transformation July 2018 – Present Accomplishments:

● Program Manager: Executive consultant to the Board and Executive Leadership Team’s digital transformation initiatives. Established and built a new program governance and project delivery structure for a large On-Demand/Urgent Care delivery network to design, develop and implement an EHR system to support their 10x clinic expansion. (Apr 2022-Jan 2024)

● Program Director: Executed a large retail health technology strategy for Walmart Health & Wellness and set the path for their healthcare expansion across multiple states. (Feb 2020-Mar 2021)

● An advisor and influencer to private and institutional investors for start-ups. Ideate, design and lead new joint healthcare ventures by integrating innovations in medicine with AI.

● Drive investments to new joint ventures by developing specific insights, strategies and assessing high-priority opportunities to reimagine the delivery of healthcare. Kaiser Permanente – Information Technology, Pasadena, CA Director, Strategy, Planning and Project Delivery April 2016 – July 2018 Accomplishments:

● IT program director for the first E-visit digital health program from strategic planning, product roadmap to implementation with over 500+ clinical and technical project resources.

● IT program leader for Project RAD (Reimagine Ambulatory Design), a new medical office concept to overhaul patient experience, from waiting room to exam room and clinicians to patient interactions.

● Developed multi-year strategic investment roadmaps to improve decision making on business cases.

● Identified high impact opportunities to invest for mental & behavioral health and clinical. operations. Built a technology roadmap and strategy to improve mental health & wellness

● Established formal consulting practice and discipline for the department.

● Convinced executive leadership team to create the first organization-wide agile transformation team and created a roadmap to adopt agile team delivery practices.

● Bridged the gap between organizational capabilities with industry drivers to ensure resources are maximized and business is evolving as necessary.

● Developed collaborative engagements with business stakeholders and in-depth technical resources to cultivate plans and strategies to achieve the objectives of the organization. Kaiser Permanente – Information Technology, Pasadena, CA Program Manager, SCAL Regional Strategy, Planning and Project Delivery August 2010 – July 2016 Accomplishments:

● The establishment of the program management and PMO for 45+ projects under the Investment Program with a portfolio of projects in Care Delivery, Corporate Services, Hospital Operations, Infrastructure and Innovation.

● Evolving the project delivery process when necessary due to influences in organizational and healthcare industry changes.

● Developed key business relationships with Southern California business leaders and in-depth knowledge of IT services to support and deliver business solutions.

● Recipient of Innovation Project Awards in 2012 & 2013 for Member Services & Patient Care Category (ORCA Project) and Engagement of Stakeholders (Mind Your Meds).

● Product and program management of innovative business capabilities to transition the traditional care delivery model for the provider teams as well as transforming member/patient experiences

(Reimagine Ambulatory Design, ParkinsonCare, KP Baby & Me and Interactive Patient Rooms programs)

Stacy Jain 2

Kaiser Permanente – Information Technology, Pasadena, CA Lead IT Project Manager, SCAL Region Program Delivery Management May 2007 – Aug 2010 Accomplishments:

● Successfully executed a multi-million Systems Transition Strategy Program for Southern California Region to retire major legacy systems to support the transition to an integrated EMR platform (KP HealthConnect).

● Demonstrated effective leadership and project execution skills with the implementation of the Quality and Risk Management application to meet regulatory compliance with extreme deadlines.

● Lead by example for the newly created Innovation Program which requires agile development and project management approach.

● Provided mentorship to my peers on Project Management and also providing stewardship for process improvements and standards for the department. Kaiser Permanente – Information Technology, Pasadena, CA Enterprise Integration Manager, Enterprise Integration Services Oct 2003 – May 2007 Accomplishments:

● Formalized a PMO for the department to improve its project delivery.

● Successfully managed the development of interfaces to ancillary systems as part of an effort to implement an electronic medical record (EMR) system in Georgia and Ohio Regions.

● Managed the design and development of an integrated Imaging solution and lead a very complex outpatient and inpatient interface deployments for Southern California to support an integration EMR solution.

● Lead an integration solution using the first Service Oriented Architecture for a National Sales/Contract Management application which helped to expedite development efforts. Perot Systems for Catholic Healthcare West, Glendale, CA Project Lead/Systems Analyst, Application Development Mar 2001 – Sep 2003 Accomplishments:

● Project lead/analyst/consultant role for various vendor selections and system conversion projects for standardizing applications enterprise wide, to improve on business operations and return on investment for the client.

● Lead the business solutioning for consolidating medical business offices into one centralized department.

L. A. Care Health Plan, Los Angeles, CA

Project Manager/Business Consultant Jan 1997 – Mar 2001 Accomplishments:

● Core member of pre-operational policies and procedures development of a “start-up” health maintenance. Build a project delivery cycle with standard practices for the IT department.

● Successfully managed a team to develop a Provider Network Warehouse, an integrated web-enable system to eliminate duplicative databases and improve business intelligence.

● Developed and implemented the first Provider Credentialing Program, includes developing policies and procedures and designing and coordinating work processes. Stacy Jain 3

EDUCATION AND CERTIFICATION

PROJECT MANAGEMENT / AGILE

Project Management Institute (PMI), PMP Certification, obtained in January 2009

Scrum Alliance, Certified Scrum Master (CSM), Agile certification, obtained in December 2015

Scale Agile, SAFe Agilist, obtained in January 2017

Familiar with project collaboration tools: Microsoft Project Server, JIRA, Trello and other cloud based tools

INNOVATION / DESIGN / STRATEGY

Miro Innovation workspace group

Design Thinking & Innovation by IDEO

Customer Journey Mapping by Temklin Group

Strategy, Business Architecture and Technology Roadmap by Gartner

HIMSS Blockchain Task Force member

EDUCATION

Master of Science, Health Care Management, California State University, Los Angeles

Bachelor of Arts, Psychology, University of California, Riverside Stacy Jain 4

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