Store Manager Customer Service

**** **** **** ** * • Niles, MI ***** • Phone:574-***-**** • Email:****.*******@*****.***

Objective Demonstrate effective communication and a commitment to carrying out professional responsibilities. Provide assistance in an interpersonal manner that results in completion of all team goals.

Experience Store Manager at Mantke’s Mini Mart Dowagiac, MI

Provided customer service to 150+ customers daily, while assisting with restocking and managing deliveries.

Received cashier and management training to hire team members and avoid scheduling conflicts.

Collaborated with merchandiser and suppliers to ensure high-value food items are sold to consumers and ensure day to day operation exceed sales and service goals.

Store Manager at MJ Package Liquor Store + Apartment Leasing Manager Walkerton, IN

In charge of day-to-day operations, which can include inventory, employee scheduling, hiring, and training, ordering, and receiving supplies and offering promotions.

Processing all business transactions and attention to detail cash handling.

Uber/Lyft Chauffer per-diem

Maintain vehicle cleanliness and present a positive company image by doing daily car inspections and manage any needed repairs to maintain safety.

Dropped over 1000+ members with 5.0-star rating.

Store Manager at J&B Party Store Niles, MI

Analyze sales trends and formulate action plans to maximize sales growth.

Control the store’s expense lines by employing proactive methods.

Implement and execute all company sales programs, taxes, and payroll.

Store Manager at Marathon Gas Station South Bend, IN

Display friendly and outgoing attitude through good eye contact and body language.

Help customers, employers, merchandisers, and delivery drivers with any question they may have and assist accordingly.

Store Manager at Shell Gas Station Plymouth, IN

Request personal ID for customers buying alcohol or tobacco as required by federal and state laws.

Maintain state licenses and food management licenses by obtaining continuous training each year.

Store Manager at Phillips 66 Laporte, IN

Refill store shelves, displays, and coolers as needed throughout your shift.

Do housekeeping as needed to keep the store fresh and clean and listen to customer concerns.

Store Manager at Marathon Gas Station Benton Harbor, MI

Help order, receive, and rotate stock, and check in approved vendors, while following franchise guidelines for pricing, displays, and sponsored promotions.

Report all maintenance problems, accidents, security issues, and other emergencies immediately.

Store Manager at BP Truckstop Benton Harbor, MI

Complete and report daily bookwork, make daily bank deposits, and verify change.

Learn all store equipment uses and correctly process job-specific technology.

Problem-solve and troubleshoot any issues while working in a fast-paced environment and stand for long periods of time.

Skills: Microsoft Office, POS System, Mac OS and Windows Systems, Inventory/ Expense Reports, Business management, Training Experience, iOS, Smartphone, Tablet, PC, Mac proficiency, Detail-oriented, Customer-service, Product Merchandising, Daily Operations, Payroll, Customer/Employee Complaints, Inventory Control

Languages: Fluent in Punjabi and Speak Hindi

Certifications: Food Safety and Handlin

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