Tonja M. Hendrix
**** ********* ****** *********
Roanoke, VA 24012
ad27ig@r.postjobfree.com
Experience
Optum360, Roanoke, VA-Data Entry Specialist.
Correctly enter patients demographics and insurance into a database using alpha/numeric key punch while maintaining 98% accuracy per 650 Requisitions a day.
Verify, update and correct patient information including insurance, address, phone number.
Separate requisitions by accession number and scan into company database for processing,
08/2015-01/2016
Blue Ridge Cancer Care,Roanoke,VA-Patient Service Coordinator.
Checked patients in and out and scheduled their next appointment weather for office visit, chemotherapy, lab work and scans.
I had to learn a lot about the different types of chemotherapy so I would know to schedule the patients for their follow up appointments.
Handled inbound and outbound calls for appointments and to schedule scans or x rays depending on what the doctor had ordered.
03/2013-04/2014
Solstas Labs,Roanoke,VA-Data Entry Specialist
Correctly enter patients demographics and insurance into a database using alpha/numeric key punch.
Verify, update and correct patient information including insurance, address, phone number.
Separate requisitions by accession number and scan into the company database for processing
07/2012-12/2012
Liberty Medical Supply-Salem, VA-Document Services Specialist.
Handle 60 -70 inbound/outbound a day in a call center environment.
Review patient documents verifying insurance and eligibility for diabetic supplies.
Contact physicians office to verify prescriptions in order to send diabetic supplies.
07/2000-07/2009
LabCorp. Roanoke, VA-Healthcare Billing Specialist.
Also research missing information that was not on file such as insurance, diagnosis codes, etc. by reaching out to physicians' offices.
Handle inbound and outbound calls pertaining to test results, test requirements, supplies and pickups the accounts have on that day.
Enter patient demographics so we can bill for lab work using alpha/numeric key punch.
Education-William Byrd High School-Graduated 1983
General Studies
Miller-Motte Business College-Graduated 1991
Certificate in Word Processing