Deborah L. Murray
Energetic and reliable Clinical Manager with 18+ years’ experience in the medical field. Strong organization, communication, and relationship-building skills. Knowledge of CPR and First Aid. Capable at performing under pressure. Able to lead by example, stay calm under pressure, and thrive in a fast-paced work environment. Eager to bring strong administrative skills to a growing company in need of top-level support.
Express Care/Children’s Urgent Care
03/2020 to Present
Maintains and supervises the day-to-day activities of a healthcare facility by handling both medical and administrative tasks.
Responsible for the quality of patient services and continuous improvement of customer satisfaction.
Participates in the on-boarding, mentoring, and training of new staff.
Provides orientation of the clinic to new staff.
Responsible for the supervision, management, coordination and provision of quality patient care while demonstrating fiscal responsibility and maintaining the highest standards of care.
Conduct monthly audits for clinic operations.
Communicate with executives daily.
Conduct Monthly Staff meetings.
Answer questions staff may have daily.
Performs medical base audits.
Bright Oaks Pediatric Center
Certified Medical Assistant/ Office Assistant
10/2008 to 03/2020
Collect patient information and perform vital signs.
Prepare lab samples for testing.
Organize and sterilize medical equipment.
Administrative and clinical duties in the office, along with performing procedures on patients or assisting with examinations.
Medical Assistant/ Office Assistant
07/2005 to 10/2008
Medical Record Management, office management, schedule appointments and verify medical insurance.
Vital signs, injections, EKG Procedures.
Child Care Provider
Maintained the security and safety of the children.
Evaluated situations and made sound decisions based on individual needs
Implemented and educational program that was developmentally appropriate.
Scheduled age appropriate activities.
Gained interpersonal skills by interacting with children and parents
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WORK EXPERIENCE (CONTINUED)
Schmidt Baking Company
Provided Customer service and support.
Responded in an enthusiastic and positive manner.
Monitored and Maintained machinery.
Ensured customers received adequate level of service with their questions or concerns while providing the proper resolution.
Maintained current knowledge of company policies, products and marketing initiatives to better serve each customer.
Packaged and inspected product.
All-State Career Healthcare School
Medical Assistant Program
Sparrows Point High School, Baltimore, MD
High School Diploma
MEDICAL QUALIFICATIONS AND SKILLS
Registered Medical Assistant, Certified Phlebotomy, Front/ Back Office, Patient Care Skills/ Minor Office Surgery, Injections, OSHA Certified, Blood Pressure Certified, CPR Certified, EKG Procedures, CPT Coding and Billing, Microsoft Word and Excel
American Medical Technologists
Selfless Saturday Food and Clothing Drive
Susan G. Komen Breast Cancer Race
Saint Jude Radio-a-Thon
Ronald McDonald House and Soup Kitchen