SUSANA PAPADOPOULOS

***** ******* ****** *** *********, Fl 33578 813-***-**** ad27hv@r.postjobfree.com

Education

HIGH SCHOOL DIPLOMA 1990 ANDRE LAURENDEAU HIGH SCHOOL

Skills & Abilities

Languages: English, French and Portuguese

Microsoft Outlook, Excel and Word

Strong Customer Service

Good oral and written communication skills

Excellent and Accurate Data Entry

Time Management

Reliable, Interpersonal, Punctual

Experience

RESTAURANT MANAGER MARTHAS FAMILY DINER SEFFNER, FLORIDA 2014 - PRESENT

Hired, trained and coached staff members on customer service skills, food and beverage knowledge

Manage daily operations for breakfast, lunch and dinner service

Accommodate requests and produce weekly staff schedule

Order all necessary supplies on a weekly basis

Prepare and coordinate food services for all catering events

Administered weekly payroll

Responsible for filing yearly and monthly taxes

SPECIMEN PROCESSING 1 ANTECH DIAGNOSTICS TAMPA, FLORIDA JULY 2013 – MAY 2014

Responsible to process laboratory specimens

Aliquot specimens into pour of tubes and place in the proper racks

Collect and deliver the microbiology specimens

Responsible for scanning samples into daily racks and scan test requisitions

Data Entry to release and receive work orders

Sales order entry and customer service-related duties

Date entry for inventory transfers

WAITRESS PERKINS TAMPA, FLORIDA JUNE 2012 TO JULY 2013

Greet guest and accompany then to their tables

Present menus and respond to any questions regarding menu items

Serve food and beverages

Check regularly with guests to make sure that they are enjoying their meals

Take necessary action to resolve any complaints

Prepare and serve specialty dishes at tables

Inform patrons of each day specials

Describe meal constituents and cooking methods to patrons

Take dishes and glasses away from tables and counters

Prepare list of overall meal cost along with sales taxes

Stock service areas with supplies; coffee, food, tableware and linens

Coordinating the entire operation of the restaurant during scheduled shifts

Recruiting, training and motivating staff

Organizing and supervising the shifts of kitchen, waiting and cleaning staff

WAITRESS POTBELLIES/SUE COUNTRY KITCHEN TAMPA, FLORIDA JUNE 1996 TO JUNE 2012

Greet guest and accompany then to their tables

Present menus and respond to any questions regarding menu items

Serve food and beverages

Check regularly with guests to make sure that they are enjoying their meals

Take necessary action to resolve any complaints

Prepare and serve specialty dishes at tables

Inform patrons of each day specials

Describe meal constituents and cooking methods to patrons

Take dishes and glasses away from tables and counters

Prepare list of overall meal cost along with sales taxes

Stock service areas with supplies; coffee, food, tableware and linens

Coordinating the entire operation of the restaurant during scheduled shifts

Recruiting, training and motivating staff

Organizing and supervising the shifts of kitchen, waiting and cleaning staff

CALL CENTER REPRESENTAIVE MAR CONE TAMPA, FLORIDA APRIL 1994 TO JUNE 1996

Answer inbound calls

Make outbound calls to potential clients in order to sell the company’s broadband service and computer equipment

Perform data entry services for the company regarding punching in customer information, call logs and successful sales

REFERENCES UPON REQUEST

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