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DEZARAY
PALMER
FRONT DESK
RECEPTIONIST
****************@*****.***
WASHINGTON, District of
Columbia 20019
CONTACT
SKILLS
• Information Security
• Product Knowledge
• Data Collection
• Consultative Sales
Proven Customer Service Representative at New, adept in Information Security and Product Knowledge, adept at resolving complex customer issues, enhancing satisfaction levels. Expertise in Data Collection and Consultative Sales, built trust and strong client relationships through effective communication and problem-solving. Hardworking candidate skillful in providing excellent customer service. Proven track record of resolving customer issues in a timely manner while upholding the highest standards of customer satisfaction. Extensive experience in using multiple communication channels, including phone, email, and web chat. Strong interpersonal skills, and an ability to lead and motivate a team to success.
PROFESSIONAL SUMMARY
Customer Service Representative
new, WASHINGTON, District of Columbia
EXPERIENCE
October 2022 - December 2022
• Maintained a high level of professionalism when dealing with difficult customers.
• Handled customer complaints and inquiries in a courteous and efficient manner.
• Provided exceptional customer service to ensure customer satisfaction. Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
•
Built sustainable relationships and trust with customer accounts using open and interactive communication.
•
• Made appropriate account corrections to resolve customer problems. High School Diploma
Job corps, 1 Dc village lane sw
EDUCATION
September 2023
CERTIFICATIONS
(202) 469-158
Proven Customer Service
resolving complex custom
built trust and strong clie
skillful in providing excell
upholding the highest sta
channels, including phon
success.
professional summa
skills
• Information Security
• Data Collection
experience
Oct 2022 - Dec 2022
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DEZARAY
PALMER
FRONT DESK
RECEPTIONIST
****************@*****.***
WASHINGTON, District of
Columbia 20019
CONTACT
SKILLS
• Information Security
• Product Knowledge
• Data Collection
• Consultative Sales
Proven Customer Service Represen
Security and Product Knowledge, a
issues, enhancing satisfaction level
Consultative Sales, built trust and s
effective communication and prob
skillful in providing excellent custo
resolving customer issues in a time
highest standards of customer sati
using multiple communication cha
web chat. Strong interpersonal skil
a team to success.
PROFESSIONAL SUMMARY
Customer Service Representative
new, WASHINGTON, District of Colum
EXPERIENCE
October 2022 - December 2022
• Maintained a high level of professio
• Handled customer complaints and
• Provided exceptional customer ser
Demonstrated excellent communi
to effectively interact with custome
•