ANITA ADDO
**** *********** **** *** ***, Cincinnati, OH, 45215
ad27bj@r.postjobfree.com 513-***-****
EDUCATION
National College, School of Business Cincinnati, Ohio Associates of Arts, Business Management May 2013
Honors/Awards: Class Valedictorian
Relevant Coursework: Statistics, Accounting I, Accounting II, Psychology of Human Management, Business Communication, Entrepreneurship
EXPERIENCE
Emerson Electric Cincinnati, Ohio
Interim Quality Assurance Supervisor October 2006 – present
• Manages a team of 35 experienced welders and soldering engineers dedicated to ensuring products’ compliance to grade A market standards; improved employee retention 30%.
• Organizes 3 annual department-wide professional workshops and employee social events to standardize functionality and cognizance of updated machinery and to improve work relationships by 50%.
• Oversees logistical computation of finished product transportation and production costs which resulted in a 15% downsizing of unfruitful production costs.
International Christian Fellowship Church Cincinnati, Ohio Youth Ministry Teacher and Counselor December 2008 – present
• Established engaging teaching strategy to teach Biblical principles and doctrines to adolescents which has improved teens’ sentiments towards church attendance and events; led to 40% decrease in teen turnover.
• Conducted survey and quantitative analysis for annual youth celebration conference to enhance participant experience and youth engagement by 30% from prior year.
State Farm Insurance Cincinnati, Ohio
Client Management Intern March 2012 – May 2013
• Served as a liaison in communicating State Farm insurance policies to potential clients which increased insurance policy purchases by twofold.
• Analyzed customer data with streamlined sorting and filtering data analytical techniques to improve quality customer satisfaction and brand image.
LEADERSHIP & ACTIVITIES
Matthew 25 Ministries Cincinnati, Ohio
Clothing Distribution Volunteer March 2019 – present
• Coordinated church wide women’s volunteering program to assist Matthew 25 ministries support homeless individuals with a clothing drive; provided for over 100 individuals facing housing inequalities. Other Affiliations: ICFC Women’s Ministry
OTHER SKILLS & INTERESTS
Computer: Microsoft Applications (Excel {Intermediate}, Powerpoint ) Language: Fluency in Akan
Interests: Cooking, Developmental projects in Africa