Multi-million dollar Sales

Hernan Diaz

Phone: 786-***-**** Email: ***************@*****.***

Objective:

Multi-Million dollar Sales experience and Information Technology professional with an extraordinary customer-oriented focus, and experienced outstanding team contributor Offering extensive experience in assembling, testing, troubleshooting, and repairing computer systems and networks. Also possess wide-ranging experience in user-friendly web page design and development. Well-trained and up-to-date with the latest technology.

Skills

Assembling, testing, troubleshooting, and repairing: Robotics & Assembly lines, Copy Machines, Printers & Scanners, Microprocessors, MS SQL Servers & MS Exchange Server 2010, Windows NT 4.0 & MS Networks, Internet/Intranet Access Security, Back-up Devices, Telecommunications Devices, Routers and LAN connections, Touch screens & P.O.S. Systems, Cloud Computing and Electronic Data Interchange, PCs & Main Frame Computers, Back-office Management: Microsoft Office Suite, Internet browsers, S.B.T. Acc. Software, QuickBooks-Pro, Photoshop, Windows XP, Vista, 7, 10, Media Center, NT 4.0 Server and Workstation, Ms DOS 5.0 and up, Touch Screens and P.O.S. Systems, Cloud Computing, Printing and Storage, Copy Machines, Printers & Scanners, Back-up devices, Telecommunication Devices, Routers and Network connections, PCs & Main Frame Computers. Robotics & Assembly lines, Robotics, Copy Machines, Printers & Scanners, Microprocessors, MS SQL Servers & MS Exchange Server 2010, Windows NT 4.0 & MS Networks, Internet/Intranet Access Security, Back-up Devices, Telecommunications Devices, Routers and LAN connections, Touch screens & P.O.S. Systems, Cloud Computing and Electronic Data Interchange, PCs & Main Frame Computers. Experience:

American Standard Building, Designing, Construction. Orlando, FL (2021-2023) One day complete renovations of bathrooms.

A.R.S. (American Residential Services) and The Home Depot / Sales, Orlando, FL (2015-2020)

• Constantly exceeded Sales targets and achieved remarkable results throughout my career being responsible for sales, marketing exposure, and projects.

President / Owner at Smart a-z Computer Store, Miami, FL (2012-2015)

• Responsible for sales, repairs, small business networks, customer service, installations, upgrades, etc. IT Technician at Intcomex (Software Brokers of America), Doral, FL (2011-2012)

• Responsible for PC and network building, repairs, installations, and maintenance for approximately 200 employees. President/Owner at Hurricane Vista Inc., Miami, FL (2007-2011)

• Responsible for networking, logistics, and public relations to fulfill the needs and workmanship of construction subcontractors. Ensured a safe environment and provided leadership with the best customer service relationship. Manager at the Sandtrap, Miami, FL (2004-2007)

• Responsible for catering services for special events, weddings, birthdays, etc. Managed restaurant floor, inside and outside seating, golf tournaments, kitchen and grill equipment.

Manager of POSLA at POSLogic, Inc., Miami, FL (2002-2004)

• Responsible for managing sales and marketing of POS to Latin America for restaurant chains and retail. Handled sales through POSLA, a subsidiary of POSLogic, Latin American & Caribbean Division. IT/Café Manager at News Café South Beach, FL (1997-2002)

• Responsible for front and back-office management, guest services, and VIP visitors. Oversaw maintenance of networks and P.O.S. systems, internet access, intranet, and LAN connections. Designed intranet and web pages. Manager at Allioli Restaurant in The Cardozo Hotel, South Beach, FL (1997)

• Responsible for front and back-office management, guest services, and VIP services for well-known singers, TV and movie stars, including Gloria Estefan and Emilio Estefan.

Manager at Flannigan's Restaurant, Coconut Grove, Miami, FL (1996)

• Responsible for restaurant floor, front and back-office management, and guest services. Technician at Pinnacle Hospitality Systems, Ft Lauderdale, FL (1992 - 1996)

• Serviced point of sale systems for over four hundred hotel and restaurant customers in Miami-Dade, Broward, and Monroe counties. Ensured proper customer service with a high public-relations approach.

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Education & Certifications:

Associate in Science Degree in Electronic Engineering, (ATI), Miami, FL. Computer Programming for Business Applications, Robert Morgan Institute, Miami, FL. Proficiency in Cobol, Basic, and RPG. Certified Windows NT 4.0 Server and Workstation, CompUSA, Miami, FL. Certified Microsoft NT Server Administrator

Additional Information:

Good learning skills, trainable, and adaptable to any demands required. Fluent bilingual in reading and writing Spanish & English.

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