Customer Service Representative

CANDACE CURTIS

Ghent, KY *****

***************@*****.***

+1-502-***-****

I have been in customer service wince 2008, I love helping people, I've done it all. Helping customers to answering phone calls to loading data /files into a system. Work Experience

Customer Service Representative

Aspen Dental - Ghent, KY

November 2022 to October 2023

Inbound phone calls, scheduling patients to see dentists, payments Customer Service Representative

Teleperformance - Ghent, KY

June 2020 to October 2022

Worked with Usaa, answered phone calls

Credit cards

Banking info

Ect..

McDonalds Manager

McDonald's - Sparta, KY

April 2008 to February 2018

Schedule my employees, Microsoft excel, word, cash handling. I helped customers on anything they needed.

Education

Some college

Brown Mackie College-Cincinnati

2011 to 2012

High school diploma

Owen County High School

2007 to 2011

Skills

• Patient Care

• HIPAA

• Medical Scheduling

• Data entry

• Databases

• Microsoft Word

• Microsoft Excel

• Microsoft Outlook

• Microsoft Office

• Customer support

• Customer service

• Multi-line phone systems

• Computer skills

• Computer hardware

• Medical Records

• Email marketing

• Live chat

• Help Desk

• Technical Support

• Analytics

• WordPress

• Blogging

• Social Media Management

• Google Analytics

• Microsoft Windows

• Computer Networking

• Typing

• Technical support

• Sales

• Windows

• Outbound sales

• Help desk

• Cash register

• Cash handling

• Banking

• Negotiation

• Human resources

• Computer networking

• Microsoft Access

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