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Medical Assistant Customer Service

Shallotte, NC, 28470
January 30, 2024

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Ronda Golding

*** ****** ** **, ********, North Carolina, 28467, US 203-***-**** Professional Summary

** ***** ** ********** ** the medical field.

** ** **** ** * Senior Registered Pediatric Polysomnographic Technologist Adult and Pediatric Medical Assistant

Clearly communicating necessary information to the physician Preparing patients to see the physician

Exemplary Customer Service


Patient Education

Staff Education


Equipment Maintenance

First Aid/CPR


Board of Registered Polysomnographic Technologists-1993 Polysomnograpic Technologist-Yale New Haven Hospital/University-1991-1993 Medical Assisting – Certified Medical Assistant-1969 Career Academy-Washington, DC

High School Graduate-1968

Hamden High School-Hamden, CT

Work History

Registered Polysomnographic Technologist-Pediatrics – June 1991 to January 2020 Yale New Haven Hospital-New Haven, CT

Placed sensors and operated EEG, ECG, EMG and Respiratory equipment, calibrated settings and adjusted controls to obtain accurate scans and recordings. Educated patients and or their families on procedure detail, provided instructions and answered questions to reduce anxiety and improve cooperation. Collaborated with M.D. prior to and during the study as needed. Handled private and confidential information in accordance with hospital policies and procedures, including HIPAA.

Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away. Senior Medical Assistant – June 1987 to June 1991

Anthony Rocco, M.D., Pediatrician – West Haven, CT Greeted patients and their families. Performed and recorded all necessary patient input- vitals signs, medical history.

Performed and or assisted in testing and in office procedures as ordered by the physician. Senior Medical Assistant – August 1969 to June 1980 Barry Winters, M.D., Family Practitioner – Milford, CT Answered phones, scheduled patients, filled out and submitted insurance forms. Documented vitals signs and medical history for scheduled patients daily, prior to the physicians visit.

Performed phlebotomy and laboratory tests as ordered by the physician. Assisted the physician with testing and in office minor surgical procedures. Utilized proper sterilization procedures for equipment and exam rooms.

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