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Front Office Practice Manager

Newnan, GA, 30263
January 29, 2024

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Tammy Dorsey

Reliable Practice Manager offering over 19 years of experience working in a

fast paced corporate dental environment looking to challenge myself in a new position where I can utilize my strong leadership capabilities. 17 Roxbury Lane

Newnan, GA. 30265



Affordable Dentures & Implants, Stockbridge, GA.—

Practice Manager

April 2014- PRESENT

Order and dispense front office supplies, Process Concur expense reports, collection aging reports, balance EOD and month end reports. Motivate staff by offering direction and providing constructive feedback. Check in and out patients, schedule and confirm appointments. Check eligibility and file claims. Respond and answer EOB’s with narrative’s and additional information from insurance companies. Explained treatment plans/financing options. Make daily bank deposits. Great Expressions Dental Group (Formerly Stockbridge Dental Group) Stockbridge, GA & Lawrenceville, GA. — Office Manager

August 2005-November 2013

Assisted with hiring employees, supervised 10 employee’s. Set production and individual goals.

Ordered supplies, completed daily and monthly reports. Filed insurance claims and completed narrative’s to return with EOB’s. Check in and out patients, schedule and confirm appointments. Explained treatment plans and discussed financing options. Made daily bank deposits.

Dr. Alan Goldman, DMD Pediatric College Park, GA. — Hygiene Assistant/ Front Office

February 2005-August 2005

Took dental images and x-rays to identify areas of concern and presented them to the dentist for review. Recorded treatment plans in patient records.

Sterilize and disinfect instruments, set up instrument trays, and prepare materials. Charting and assisting hygienists with sealants. Provided post-operative instructions and oral hygiene instructions. SKILLS

.Workflow management

.Dentrix Enterprise

.Policy & Procedure


.New Hire Training


Gwinnett Technical

College, Lawerenceville,

GA — Dental Assisting


Graduated February 2005

Clayton State

University, Morrow, GA

— Finance

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