Samantha Ross

Franklin, IN *****

ad26zk@r.postjobfree.com

+1-312-***-****

To work as a Patient Service Representative within a hospital setting. I have 5+ years of experience in different healthcare areas including but not limited to insurance, billing, patient scheduling, and home healthcare. My experience and my combined compassion and understanding for patients needs and my ability to work hard to create the best outcome for the patient has guided me to thrive and want to continue working within the healthcare system.

Work Experience

PSR Patient Service Representative

Family Physicians of Johnson County - Franklin, IN February 2023 to April 2023

I have experiences in different areas of the medical office. I took incoming calls, checked in and out the patient, as well as faxes and scanning. I am knowledgeable in Cerner and Powerchart. I worked in our scheduling room for all three of our office locations. I would often be assigned to take care of a task for our Office Manager.

Home Health Aide (HHA)

Visiting Angels - Columbus, IN

July 2019 to February 2023

I assist individuals with intellectual disabilities to lead a self-directed life and contribute to the community, assists with activities of daily living if needed, and encourages attitudes and behaviors that enhance community interactions as much as possible. I also assist individuals with their daily health care routines and assist with med pass outs.

Patient Advocate

Complete Billing Services - Greenwood, IN

October 2013 to March 2016

Maintained multiple accounts for Scheck Medical Center- Received and set-up patient accounts- Billed Medicaid, Medicare, and Workmen's-Comp, also I maintained multiple hospital billing departments with my team.

Education

High school diploma

Franklin Community High School - Franklin, IN

August 2003 to June 2007

Skills

• Acute care

• Home care

• Medicare

• ADLs

• Insurance Verification

• Aseptic Technique

• Computer Operation

• Medical Records

• Clerical Experience

• Home health

• Basic Math

• Call Center (3 year)

• Medical Collection

• Medical Billing

• Research

• EMR Systems

• Transcription

• Front Office

• Medical Terminology

• Customer service

• HIPAA

• Vital Signs Experience

• Medical Office Experience

• Organizational skills

• Primary care

• Cerner

• Epic

• Patient Care

• Quality Assurance

• Hospital Experience

• Office Management

• Phone Etiquette

Languages

• English - Fluent

Certifications and Licenses

Driver's License

November 2022 to March 2029

Additional Information

I have had some time in between employment and that is due to kids being sent home during covid illnesses and other family and personal things that happened this year. I work hard and learn fast and that is what will make me an asset to your company.

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