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Customer Service Entry Level

Punta Gorda, FL, 33955
January 29, 2024

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JAY JOHNSON 916-***-**** Punta Gorda, FL 33955

I've been in the trucking and heavy equipment business for 35years. I owned my own company for 23 years. I've worked in every department involved with this type of business. I'm very involved in logistics. I have a wide range of knowledge in the trucking and logistics business. I've been very involved and know all the ins and outs of the equipment rental business. I have years of experience in business and customer service Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Pragmatic Logistics Manager with well-established knowledge of freight cost negotiations and building relationships with vendors. Strong communication skills and understanding of compliance and regulation. Accustomed to high volume material management across multimodal transportation systems. I've had many years of dispatching trucks with various tracking programs. I've used basic hand written spread sheets, GUI for car rentals, Verizon connect on my phone that tracks trucks and equipment and US fleet tracking. I know dumpster size and I k ow roll off trucks. I also know almost every type of equipment

ABG Rentals Fort Myers, FL

Rental Sales Agent

01/2023 - Current

Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.

Explained policies and reviewed documentation to obtain signatures. Collected payment by processing credit card transactions. River City Rentals Rancho Cordova, CA

Transportation and Equipment Dispatch

03/2013 - 07/2022

Manage delivery trucks and drivers. Work with customers needs. Dispatch trucks

Lift-Hi Rents and Repairs West

Sacramento, CA

Owner. General Manager

03/1991 - 02/2013

Delivered exceptional client experiences through hands-on leadership of associates and managers.

Built and maintained loyal, long-term customer relationships through effective account management.

Developed and implemented successful sales strategies leading to team exceeding monthly sales goals.

Encina High School Sacramento, CA

High School Diploma


American River College Sacramento, CA




Education and Training

Some College (No Degree) in Business Administration

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