Human Resource Performance Management

A b is h e g a Balaji

Phone: +91-729*******

Email: ***************@*****.***

Location: Pattabiram, Chennai, Tamilnadu

An accomplished & knowledgeable professional aiming for assignments in Human Resource Operations with an organization of high repute

SKILLS SET PROFILE SYNOPSIS

HR Operations

Talent Management

Client Relationship

Management

Statutory Compliance

Recruitment &Manpower

Planning

Liaison & Coordination

Employee Relations

Compensation Management

Performance Management

Competency Mapping

Administration

Grievance Handling

MIS Reports

Training& Development

Team Management

Employee Welfare Activities

A competent professional with over 11years of experience in managing Human resource operations, Relationship management, Employee engagement, Motivation, Counseling, Performance Management, Payroll & Compensation and Team Management

Recruiting staff; developing job descriptions & person specifications, preparing job adverts, checking application forms, short-listing, interviewing and selecting candidates

Implementation of annual compensations & benefit plans, reward & recognition schemes, HR policies & communicating them across organization at all levels

Expertise in conceptualizing & implementing HR plans and ensuring accomplishment of business goals

Resourceful at maintaining business relationship with clients and customers to achieve quality product and service norms by resolving their service related critical issues

Developing and implementing policies relating to the effective use of personnel within an organization

Ensuring that the organization employs the right balance of staff in terms of skills

& experience

Developing and implementing policies on issues like working conditions, performance management, equal opportunities, disciplinary procedures and absence management

Proficient in drawing career progression / succession plan for the employees within built transparency and equality of opportunities.

Leading, mentoring & monitoring the performance of staff to ensure efficiency in process operations and meeting of targets.

Developing strategy & ensuring that team members have necessary education and training to accomplish exceptional performance

Creating & sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members

An effective communicator with good analytical, leadership, interpersonal, planning and problem solving skills

CORE COMPETENCIES

• Looking after end to end management of HR department in Healthcare and ensuring timely completion of targets

• Handled NABH, JCIA & ISO audits respective to HR functions

• Investigating and solving problems, which may be complex or long-standing problems

• Monitoring progress as per scheduled deadlines for various tasks and taking necessary steps to ensure completion within time, cost and effort parameters

• Developing business by gaining new customers, analyzing the problems and producing new solutions

• Working closely with various departments; assisting line managers to understand and implement policies & procedures

• Ensuring that training & development opportunities are available to employees to enhance their performance and achieve the employer's business aims

• Maintaining organization staff by establishing a recruiting, testing & interviewing program; counseling managers on candidate selection; conducting & analyzing exit interviews and recommending changes

• Maintaining effective employee relations with staff across all levels on day-to-day matters through career counselling, role enrichments, feedback sessions & settlement proceedings; effective in empowering employees to voice their opinions / grievances

• Advising on pay and other remuneration issues promotion and benefits

• Preparing employees for assignments by establishing and conducting orientation & training programs

• Maintaining management guidelines by preparing, updating and recommending human resource policies & procedures

• Managing implementation of business guidelines and strategies; working with other department heads to ensure that everything runs smoothly and in accordance with set guidelines

• Understanding the goals of the organization and developing a clear vision of exactly how operations will help achieve them

• Providing information by collecting, analyzing and summarizing data & trends

• Excellent Relationship Management skills, articulate, combine strong business acumen with the ability to conceive profitable and efficient solutions utilizing technology

• Recognized for balanced judgment and stability to steer consensus among core business units in a fast-paced and innovation-driven environment

• Handle employee terminations, grievances and other situations in a sensitive, fair and respectful manner.

WORK EXPERIENCE

Assistant Manager-HR

Apollo Hospitals Enterprises Limited (Sept 2011 – 12 October 2022)

HR officer

Dar Alshifa Hospitals, Kuwait (October 2022 – Till Date) Tasks expertise

Recruitment

• Specialized in international recruitment.

• Organizing recruitment advertisements.

• Validating and conducting interviews.

• Data maintenance of selected and rejected candidate.

• Scrutinize the CV's, schedule interviews in consultation with HOD's.

• Conduct interviews and explain the Company HR policies to the candidates before they are presented to the interview panel.

• Coordinate the pre-employment medical checkup.

• Prepare joining report appointment order and communicate to the area concerned.

• Create personal files for all new joiners with all the mandatory documents as per the JCIA policy.

• Send the list of candidates to the training and development division for orientation program.

• Providing ID cards and Swipe cards and uniforms

Attendance & Payroll

• Monitoring attendance and leave details of employees and reports related to it.

• Sending abscond letters and late warning memos

• Preparing, validating and uploading the employee’s attendance details, other allowances like night shift allowance, Holiday payments, Manager on duty, Overtime wages, Outstation allowances, Etc based on the eligibility.

• Maintaining Leave Encashment, Leave travel allowances, Loans availed details, etc. HR Operations

• Preparing and maintain personal files for all categories of employees.

• Implementing annual Performance appraisal process, probation confirmation and regularization process.

• Conducting and coordinating training sessions and documenting

• Following JCIA, NABH &ISO standards.

• MIS reports sharing to corporate team and business heads

• Following and encouraging employees to take up annual health checkups and vaccination and documentation of it

• Medical insurance month on month inclusions and exclusions appending.

• Wishing employees on their birthdays and providing mementos. Employee Relation & Welfare

• Developing cordial relationship with the employees for organizational growth and smooth functioning

• Handling Employee engagement activities to bring up their potentials and to make them unstressed

• Introducing and conducting Demonstration, Presentation.

• Lead the team and ensuring everything is adhered to the strategic Management goals.

• Conducting committees like POSH and Grievances Redressal Committee and maintain the reports with utmost confidentiality.

• Coordinating in providing employees food and accommodation facility. Exit

• Maintaining resignation documents, Conducting exit interview, providing retention counseling

• No due formalities and reliving letter preparation.

• Full and final inputs sharing to payroll.

ACADEMIC CREDENTIALS

- Master of Business Administration in Human Resource Management (M.B.A.) from University of Madras, Chennai.

- Bachelor of Computer Applications (B.C.A) from University of Madras, Chennai. IT SKILLS

- Proficient in Windows, MS Word, Excel and power point and Outlook.

- SQL, C, C++, java, HTML

ACHIEVEMENTS

- Best BUHR of the year 2020 – 2021 at Apollo Speciality Hospitals, Vanagaram

- Converted manual updations of Leave and attendance to computerization and made it easy for employees and HOD to monitor and plan their attendance accordingly

- Finding alternate solutions for manpower maintenance.

- Conversion manual to digitalization of birthday displays, canteen token system and notice board in support of welfare activity.

- Supporter of JCI and NABH accreditation process. PERSONAL DETAILS

Date of Birth: 8th October 1985

Address: No:5, Sucil Frances Street, Dr. Ambedkar Nagar, Pattabiram, Chennai-600072. Tamil Nadu, India.

Language Known: English and Tamil

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