Front Desk Customer Service

Rosalee “Rickie” Lieberman

**** ** **** *******, *******, FL 33063

Cell Phone # 954-***-****

Rickie646@aol.com__

I am a productive, self- motivated Front Office Specialist with strong customer service qualities, excellent telephone etiquette, team player, people person, compassionate, hard-working, patient, responsible individual, always strives to uphold quality.

EMPLOYMENT HISTORY:

Here you will find a 5 year gap in my employment history. I was a caregiver for my husband during that period of time. Now, I am ready and eager to join the workforce.

Center for rheumatology, immunology, and arthritis. Dr. Sherrer and Dr. Negron 2900 West Cypress Creek Road, Fort Lauderdale, FL 33309 954-***-**** –April 18, 2022 to Present

oPerforming front desk duties at a medical office

oScheduling appointments for patients

oCollecting copayments

oMaintaining accurate records at the front desk

Site Manager - Meals on Wheels South Florida 451 North State Road 7, Plantation, FL 954-***-**** – July 7, 2018 to 2022

oServing Meals at a congregate meal site following health department cleanliness standards

oCompleting paperwork in an accurate manner

Roger Dawkins, MD. (Primary Care Physician) 7454 Royal Palm Blvd Margate, FL 954-***-**** - May 27,2017 to July 3, 2017.

Office Manager Vacation time coverage

Preparing paper charts for the day

Filing report in patient charts

Answering phones

Transition period coverage

William Early, MD (Hematology/Oncology), 8386 West Oakland Park Blvd, Sunrise, FL.33351

March 1997 to May 2012 - Dr. Early has since retired and is currently no longer in practice.

Meeting and greeting patients at the front desk

Register and Scheduling patients appointments using medical manager software

program

Processing Authorization for medical procedures and hospital admissions.

Close end of day deposit

Preparing correspondence to Lawyers and Insurance companies on regards to medical

Records copies charges.

EDUCATION AND SPECIALIZED TRAINING

High School Diploma

Finance Management Skills Course – Northwestern University, Alva, Oklahoma

1971 – 1972

References upon requested.

Contact this candidate