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Customer Service Entry Level

Location:
Conroe, TX
Salary:
17.00
Posted:
January 28, 2024

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Resume:

Nytara Robertson

Houston, TX *****

ad26jy@r.postjobfree.com

+1-346-***-****

Highly motivated individual excellent communication and organizational skills seeking an entry-level position. A quick learner, eager to contribute to a team and committed to professional growth and development.

Work Experience

Receptionist

IDEA Public Schools - Houston, TX

August 2021 to August 2023

• Organizing essential forms and documents for families including FARM applications, uniform guide, applications, etc. in a binder, portfolio, etc.

• Communicating morning announcements to students and team members

• Answering all phone calls

• Greeting parents, students, visitors

• Ensuring each visitor has the appropriate credentials to enter campus site and to pick up students

• Utilizing PowerSchool to locate student schedule for parent pick-ups

• Communicating with teachers on student pick-ups

• Direct visitors to appropriate team member

• Direct late students to SIS Coordinator

• Assist with recruitment process

RCA Rural Carrier Associate

UNITED STATES POSTAL SERVICE (USPS - Full Time) - Kingwood, TX January 2021 to December 2021

• Successfully completed routes in remote rural areas, ensuring efficient and timely delivery.

• Utilized navigation tools and maps to navigate unfamiliar areas and locate addresses.

• Developed strong relationships with customers, providing excellent customer service and resolving any issues.

• Adapted to changing routes and schedules, demonstrating flexibility and adaptability in challenging rural environments.

Daycare Assistant

Learning Tree Center - Humble, TX

December 2017 to December 2020

• Assisted in the supervision and care of children aged 2-5 in a daycare setting.

• Communicated effectively with parents, providing updates on children's progress and well-being.

• Maintained a safe and clean environment, ensuring the health and safety of all children.

• Provided one-on-one support to students, addressing their individual needs and challenges.

• Assisted in the creation of classroom materials and resources.

• Assisted in the development and implementation of lesson plans for various subjects. Cashier/Customer Service

Joe V's Smart Shop - Houston, TX

April 2013 to December 2016

• Cash handling and register operation experience, providing accurate and efficient service to customers.

• Strong knowledge of retail operations, including product knowledge and resolving customer inquiries.

• Demonstrated ability to work in a fast-paced environment, managing high volume transactions with accuracy.

• Proven track record of maintaining a clean and organized work area, adhering to company policy and procedures.

Lead Food Service Worker

Aramark - Huntsville, TX

August 2009 to May 2012

• Supervised a team of 15+ employees in fast-paced restaurant environment, ensuring high-quality service.

• Implemented efficient inventory management system, resulting in 20% decrease in food waste.

• Developed and enforced standard operating procedures, leading to improved efficiency and customer satisfaction.

• Trained new staff members on food safety protocols, resulting in zero health code violations during surprise inspections.

Education

Certificate in Electronic Medical Records

Ashworth College - Norcross, GA

April 2017 to January 2018

High school diploma

Cold spring High School - Coldspring, TX

May 2003

Skills

• Customer Service (3 years)

• Childcare (4 years)

• Front Desk (2 years)

• Medical terminology (1 year)

• School bus monitoring (1 year)

• Campus recruitment (1 year)

• Data entry (2 years)

• Home health (5 years)

• Custodial experience (1 year)

• Sales associate (2 years)

• Customer service

• Restaurant experience

Certifications and Licenses

Paraprofessional Certification

July 2023 to July 2025

Private Security License

September 2023 to September 2025

Non Commissioned Security Officer



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