Katie V. Beal

206-***-****

ad26ii@r.postjobfree.com

Professional Summary

Excellent customer/client base worker . Experience in managing and leadership . I work efficiently under a high demanding work environment, providing a high level of customer satisfaction & I believe I am a great fit for your team.

Skills:

●Management & Leadership

●Communication

●Time- Management

●Motivational Worker

●Client/Customer Oriented

●Detail Oriented

Uptown Espresso- Lead Barista

February 2022- June 2023

●Preparing beverages, taking orders & working POS systems.

● Engaging in conversation with customers & coworkers.

●Closing;

● Cleaning, restocking, cleaning out espresso machines, handling registers & tips,etc.

●Help train new staff.

City Sweats- Spa Concierge & Lead

August 2021- February 2022

● Lead “working interview” with potential hires & training Receive shipments and unbox and store supplies.

●First to train new hires.

●Track sales

●Provide positive and timely guest service, specifically ensuring timely follow-through on customer questions and requests.

●Running staff meetings.

●Assisting guests into service rooms.

●Encouraging clients to sign up for membership.

Pickled & Preserved- Lead

August 2018- September 2021

Preparing menu items such as panini's, homemade soups and salads.

●Opening & Closing procedures.

●Handing till transaction.

●Preparing espresso beverages. Such as; teas, coffee, speciality drinks & espresso drinks.

●Engaging in customer relations.

●Ordering Receiving & disputing stocking supplies

●Describing menu items and suggesting products to customers

Groove City Grind: Manager

March 2018- May 2021

●Overseeing staff during daily operation.

●Inventory.

●Shop presentation.

●Track financial work

●Training staff

●Engaging in excellent customer service

Education:

Highline High School- Burien WA 2017

Puget Sounds Skills Center- Culinary Program- Burien WA 2017

Central Washington University-Ellensburg WA 2020

Job References:

Sarah Kloges: 206-***-****

Kritzen Breidenich: 206-***-****

Bruce DeBos: 425-***-****

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