Customer Service High Level
Resume:
Katie V. Beal
*****.*.********@*****.***
Professional Summary
Excellent customer/client base worker . Experience in managing and leadership . I work efficiently under a high demanding work environment, providing a high level of customer satisfaction & I believe I am a great fit for your team.
Skills:
●Management & Leadership
●Communication
●Time- Management
●Motivational Worker
●Client/Customer Oriented
●Detail Oriented
Uptown Espresso- Lead Barista
February 2022- June 2023
●Preparing beverages, taking orders & working POS systems.
● Engaging in conversation with customers & coworkers.
●Closing;
● Cleaning, restocking, cleaning out espresso machines, handling registers & tips,etc.
●Help train new staff.
City Sweats- Spa Concierge & Lead
August 2021- February 2022
● Lead “working interview” with potential hires & training Receive shipments and unbox and store supplies.
●First to train new hires.
●Track sales
●Provide positive and timely guest service, specifically ensuring timely follow-through on customer questions and requests.
●Running staff meetings.
●Assisting guests into service rooms.
●Encouraging clients to sign up for membership.
Pickled & Preserved- Lead
August 2018- September 2021
Preparing menu items such as panini's, homemade soups and salads.
●Opening & Closing procedures.
●Handing till transaction.
●Preparing espresso beverages. Such as; teas, coffee, speciality drinks & espresso drinks.
●Engaging in customer relations.
●Ordering Receiving & disputing stocking supplies
●Describing menu items and suggesting products to customers
Groove City Grind: Manager
March 2018- May 2021
●Overseeing staff during daily operation.
●Inventory.
●Shop presentation.
●Track financial work
●Training staff
●Engaging in excellent customer service
Education:
Highline High School- Burien WA 2017
Puget Sounds Skills Center- Culinary Program- Burien WA 2017
Central Washington University-Ellensburg WA 2020
Job References:
Sarah Kloges: 206-***-****
Kritzen Breidenich: 206-***-****
Bruce DeBos: 425-***-****
Contact this candidate